Ordered two shirts from them online. My shipping and billing addresses were different because I was going to be out of town for a week so I had it delivered to my aunt’s house. They shipped it to my billing address in which I wasn’t home at the time so the package was left outside my porch. The package was stolen off my porch by some degenerate. I called the store explaining what happened and one of the managers said the workers in the warehouse accidentally sent my package to the billing address instead of the shipping address. He apologized, but he said he couldn’t get authorization to send me another package until the boss came in. I called in 2 other times after that and they said the boss wasn’t there still. I wasn’t able to receive a refund for the two shirts I ordered.
I gave 2 stars instead of 1 because they at least acknowledged that they made a mistake by sending it to the wrong address, but in the end they couldn’t resolve my complaint. I live on the east coast so it’s not like I could walk into the store and talk them about it. I’m sure it’s a reputable store with good people, but the fact that paid for something that I didn’t...
Read moreI usually only write food reviews but I think this is worth my opinion. My boyfriend loves shopping for us and getting the dopest stuff out there. Im from Hayward so I have a few options on this side but I was out on that side of the bay when I had hit fresh in Hillsdale. The vibe felt off and they didn't even have most of the new stuff my man wears, So I goggled where to go next and I stopped at the other location in San Bruno and the people their seemed to be caught up talking about some girls that just had left annnnd they didn't even really know about what Billionaire Boys Club drop I was talking about. They said they only had exclusive item (which I didn't see) I was annoyed so I left. Then I hit Hidden Hype and of course I had to go through all that trouble to FINALLY find the spot I needed!! The people were great I walked in and right away I felt very welcomed and even the way I seen them help others was awesome ..Long story short DONT SHOP AT FRESH go see my new homies Ed and Oscar you will...
Read moreMy boyfriend and I always pass by the store but never go in. We were passing by and heard a song by ja rule that we love so we came in. The staff greeted us and we "shopped" we only came in for the song. The guy and my boyfriend started talking about the cloths and next thing you know my boyfriend is trying on cloths. My boyfriend has been dieting and losing weight but still thinks he wears a 2x the guy with glasses and long hair helped boost his confidence and told him he was big before too. Anyways my boyfriend left in a large boys club shirt and sweater...
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