Customer Service, just is NOT like it used to be. I order a white suit back in Feb 2022. Every wk that I would call and I was told that my purchase would be here next WEDNESDAY and that they attempted to call but something was wrong with the phone.(LIES) "NEXT Wednesday NEVER CAME" and here we are in Middle of May with the arrival of the suit. Came with spots, so I asked could we get a new suit. The owner immediately stated before even looking at suit that "it's nothing he could do" keep in mind I've paid for it and he didn't even care to see what I was talking about before even making a comment. It just let me know that my well spent money didn't matter. I've been patiently dealing with his man for over 3 months. And I have still yet to get other item that I asked for. Thank god, I learned early not to purchase anything more until it arrives. I did get new suit, however I will not be returning because I did NOT appreciate how I was handled throughout this process.
Overall I felt like I was giving the run around. This was a special event "Wedding". I was traveling from NC to VA nearly ever weekend with nothing...
Read moreAfter learning that the store we regularly visit to order prom tuxes had closed, we were lucky enough to find this one! Mr. Woods himself waited on my son and was wonderful. He was very patient and also humorous and had him fitted on the first try. Advice was offered in a non-pushy way. My son was thrilled with his choices and the service--one thing that really caught his attention was that he was asked his name and called him by it throughout our visit. Mr. Woods treated him as a respected customer and not just a teenager who was tagging along with mom. My son has already recommended the store to his friends. We will definitely be using them...
Read moreI’ve known Roger for over thirty years professionally and personally. There is no one I would recommend other than Roger and Woods Menswear. Roger’s attention to detail and exemplary customer service is a standard that will impress anyone. The selection at Woods Menswear is exceptional and with on site alterations all of you’re needs can be satisfied. When the occasion calls for formal dress ware. Go see Roger at Woods Menswear I promise, you will...
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