Crescendo Music — Local services in Darien

I have been teaching piano for more than 15 years now and I can say that Crescendo Music is one of the best music schools I ever had the pleasure to teach in. From the director of the school, through the team behind the counter, to the teachers, for everyone the first priority is how to welcome and accommodate each student in the best possible way. My colleagues are all wonderful musicians and incredible performers who take their job very seriously and with a level of responsibility that is a rarity today. The school itself is organized in such a way that every student receives everything he or she could ever need - from the books that are instantly ordered by the personnel to the wonderful opportunity to perform at a well organized recital in a wonderful venue at the end of...

Do not rent from them. Had a few issues - just now with the return of the instrument. Returned a cello on 5.20, and still received a charge for another forward month on 5.22.

I called them, and manager Jason told me it is my job to call their provider of instruments and take care of this situation. That they only provide pick up and drop off and cannot be on the phone all day trying to reach their supplier. I was also offered to come and get the cello from the store again and personally take it to their supplier.

Very bad. Obviously, they do not get that when a customer rents from them, it is Crescendo's store the customer rents from and not some obscure supplier. It is also their brand/store image...

Being rather new to Connecticut, I wanted to find a reliable guitar technician for my acoustic and electric guitars. I have been to many technicians that have talked about their rich experience, but they would not be able to deliver with quality at all. I would have to make trips to go back to those people all the time to redo repairs or setups. At Crescendo, I've met with Jason and he's been able to work on my guitars flawlessly and communicate any issues about anything. Also, as someone said before, there are text alerts when your instrument is ready to be picked up. I really recommend this place for people! Ask for Jason, he's an...