Stan & Paul's ,Inc. — Local services in Dartmouth

I’ve purchased a washer/dryer, snowblower, lots of furniture, all house windows and freezer from Lowe’s, Home Depot, Sears, Bernie & Phil’s, and J C Penney in the past 3 years since I was widowed. I finally had had enough problems with ALL of them (products, delivery) that I decided to buy local with Stan & Paul’s. They were GREAT!!! I looked online for the refrigerator that I thought I wanted and called them to verify what I wanted. The FIRST person that I spoke to (that actually answered the phone - no press 1 for this, press 2 for this, etc.) explained so many problems that I could have (space, “niceties”) with what I was going to buy then told me what my options were. I based my purchase on this person’s input and couldn’t be happier. You see, i’m handicapped to the point that I’m unable to actually go to the store. It was delivered today, by movers that actually knew what they were talking about (in perfect English!!) and couldn’t have been more helpful, cooperative, courteous or professional. It was such a wonderful experience. I’ll be purchasing a stove soon and wouldn’t buy from anyone other than Stan & Paul’s. I know where they are and have all the confidence in the world that, if anything should come up, they’ll be there for me. Thank heavens the good ol’ days still exist - you know, when the customer is number ONE! Can’t thank them enough! Going to have a great day! BTW, didn’t check any other prices; service...

We went to Home Depot and Best Buy looking to get a refrigerator delivered both times. we were told that there was no way we could get the fridge we wanted. We then went to Stan and Paul's, and we not only found the exact fridge we wanted, it was cheaper than the big box stores. We bought the fridge, explaining the dimensions we had to work with, Paul worked with us to make sure it would fit and arranged for delivery the following Monday (we bought it on Thursday). Come delivery day, the 2 individuals from M and M movers show up to deliver. After looking at the options for entry, they asked if it would be possible to take the rail off the stairs to make installation easier. The installation went without a hitch, and the movers did such an amazing job, ensuring that there were no marks anywhere from installing the fridge. Don't waste your time with the big box stores, Stan and Paul's...

BUYER BEWARE!! Extremely disappointed in the customer service of the plumber sent to install our new stove. Came an hour late and didn't apologize. Disconnected my old stove and was on schedule to return later that day to install new stove being delivered. Since he wasn't able to make it back, we had to wait another business day. Given window of 10 am - 12 pm for arrival, again showed up late. Coming in at 1 pm and acting as though that is ok. I work in customer service and I would never be running an hour behind schedule and not inform my customer. It happened not once but twice, unacceptable! Especially given the fact he had my cell phone number and could of easier called or texted me to inform me of the delay in scheduling. Would...