Bakka Jewelry — Local services in Dearborn

I walked in to get 2 of my rings re-sized. 1 was a aqeeq that my mother got my from iraq that ive owned for 5 years and another was a fayrouz. I first entered and the staff already appeared to be annoyed of me. They took my rings and told me they'll take care of them. The next day I called and the lady appeared to be confused about rings being resized and told me to call back in 30 min as she was busy with customers. I called back and then she stated that she needs to consult with the jeweler (the gentleman) and she'll call back in an hour or so. I called again and this time the gentleman answered and in an extremely aggressive and impatient tone said 'I told you it will be done in a week!' Immediately I regretted paying in advance. When the time came for the rings to be picked up I was out of town and had my mother pick up the rings so she wasn't attentive to them and the work that had been done. When I finally received them, the work was sloppy, they didn't fit my finger as they were still too large, and the was a CHIP off of the aqeeq stone. The stone that I have owned for 5 years that my mother got me and never gotten to properly wear was now destroyed. As I was on my way to Bakka to complain and give them an earful, the ring slips out of my hand and the stone then shatters completely. I believe in superstition as well as the concept of evil eye and that is when I knew that it was written that this ring was not meant to be worn. Do...

If I could give 0 stars, I would. I’ve been shopping at this gold store for years and always respected the owner he’s a good man. But after what I just dealt with, I’m never coming back. I brought in a 21K gold ring that was gifted to me bought from this very store. With gold prices up, another shop offered me $200. This place? $100. A complete insult and a scam. The stone had fallen out, and they had the nerve to tell me it would cost $75 to fix. As I asked and I will got it done somewhere else for $20-25$, depends when they bring it back they will let me know . Now let’s talk about the so-called “manager” Karima. Rude, full of attitude, and absolutely clueless. She told me, “I’m not the owner’s wife, so don’t ask me about him.” Seriously? That’s how you treat long-time customers? She gave me zero help, no information, and talked to me like I was beneath her. She clearly has no idea how to manage anything and no business speaks to people the way she does. The owner might be a good person, but with someone like her running the front, this place has turned into a joke. I’ll never step foot in here again and neither will any of my friends and relatives. And when I asked to see a ring I liked, she rolled her eyes and said, “Oh no, that one’s over $1500,” like I wasn’t allowed to look. It’s my money. I’m buying. Who are you to judge? Your job is to show. Disrespectful, greedy, and disgusting behavior. Do better or...

Bakkah Jewelry is truly a hidden gem and one of the finest jewelry stores I have ever visited. From the moment you step inside, you are welcomed with warm smiles and genuine kindness from the entire team, making you feel like more than just a customer—you feel like family. Their service is absolutely outstanding; they take the time to listen to your ideas, guide you with their expert knowledge, and work tirelessly to ensure every detail is perfect. Whether you’re browsing their stunning collection of ready-made pieces or requesting a custom design, their craftsmanship is unmatched, with each piece reflecting elegance, beauty, and quality you can trust. I was especially impressed with how patient and attentive they were, going above and beyond to meet my expectations and even exceeding them. The staff are not only talented jewelers but also incredibly friendly and honest people who make the whole experience enjoyable and stress-free. Their prices are fair for the exceptional quality they offer, and you leave knowing you’ve invested in something truly special. Bakkah Jewelry is more than just a store—it’s a place where artistry, trust, and heartfelt service come together to create unforgettable experiences. I would recommend them to anyone who wants beautiful jewelry and to be treated with the utmost...