Wireless Store — Local services in Decatur

My parents went to get my dads sim card transferred to his new phone. He was going from an S4 to an S6, first of all the gentleman in the store questioned them about where they got the phones from, and that if it were locked he couldn't do anything about it. I purchased this phone online specifically with a Verizon plan, so I knew for a fact it wasn't locked. The sales rep also told them once he deactivated my dads S4 that we wouldn't be able to do anything with it, but FAILED to assist or even tell him about the Samsung Switch app to transfer his data to his new phone, so he had to...

Entire staff was very helpful and very professional! I’m not tech savvy and they were so helpful and didn’t make me feel like a phone idiot! I HIGHLY recommend this store and give major kudos to Verizon for allowing this great team to represent them. I was warned years ago not to use this store but let me tell you they have wiped out all the bad and have added #1 representatives of Verizon. I HIGHLY recommended this store!!!!!! Thank you for all you did to make my transition to a more updated phone such an...

I’ve been a Verizon customer for over 10 years and have had a lot of experience with changing plans, adding users, taking off users, and Deon was the most helpful and straightforward person I’ve ever worked with. He understood what needed to happen on my account, he worked quickly, explained everything, and I am very happy with the...