Five Star Nails — Local services in Decherd

Five star nails? Hah. I see 3 on here, but only one from me. Where do I begin?…. Bad business management Shortly staffed Staff that take an hour long lunch break right in the middle of doing your nails! That’s right, unbelievable as it is. They halfway do your nails then go take a lunch break!! Staff that will make you sit there and wait for an hour even though you’ve already been waiting and waiting even though you made an “appointment” the day before! A rude manager! Four hour wait time even though made an appointment but that doesn’t seem to matter because the lady never documents the appointments, just let’s everyone wasting their time calling and “making an appointment” Cheaply made nails that come off within two weeks Shall I go on?? I will not be back. And if you were in your right mind, you would not go there to begin with!! This place needs major changes before it can call itself a “business” because what I see here is a bunch of kids who do not know anything about running a business or kindness...

Hello,

My husband purchased my Mother’s Day gift cards for my mother and I, and we thought this experience was going to be a nice relaxing treat! To our surprise we were greeted by 2 employees arguing. The nail tech that serviced me was juggling my pedicure and 2 other clients she probably spent “a total of 15 mins on my feet.” I also witness the nail tech clean my feet the same time while also cleaning out the pedicure foot bowl! Five Star Nail salon has very poor cleaning habits none of there nail supplies were sterilized. Please do yourself a favor and never get your nails done at this location.I should report them to the board for their poor sanitation habits. Terrible job and you all...

I went this morning when they opened. There was one person getting their nails done. I was the 2nd person to come in. Tony & Kathy showed up. I told them I wanted a fill In. 2 more ladies showed up for pedicures. Kathy started to do my nails. Then she got up to start doing a pedicure. Made me wait for awhile. Then she came back & did some more work to my nails. But then she went back & finished the pedicure. Before she finished my nails . It took me 1hr& 45 minutes to get my fill in done. Then she charged me $40.00 . When a new full set with Gel is $45.00. She did my original set a few weeks ago & kept getting up to work on other customers. I gave another chance today. I will not...