Barnes & Noble — Local services in Delray Beach

I was there to study on the computer, I asked one of the co-workers can I move the chair to where the outlets are, she said “Yes you can”. Later on, a manager came up to me very unprofessional, aggressive, attitude and disrespectful. She started by saying this to me when she should’ve done was “Miss, just want to let u know… and have a great day”. Didn’t get that got this, “I’m the manager, who told you and what’s there name, your not suppose to move the chair and use the outlets this is a place to buy thing’s nothing else. This isn’t like other barnes and noble”. I replied “Okay, I didn’t know and saying okay no problem. This Manager was out of hand talking to me like that. I was there minding my business studying. To that co-worker who helped me thank you for the great customer service and you should get a raise even a promotion. I will never go back there and “Important to treat others how you want to be treated” like being kind and caring. In every job, customer service is very important, IF NOT “God Bless You...

Maddie is the best damn book seller I have ever met. The patience of that girl is immaculate. I was in there for 2 hours making her hunt down a list of 45 total books I wanted to add to my library and she gave me a book review on every single one before I bought them to make sure I would like them before I bought them. I still bought them all because I can’t help myself but it was so helpful to know which ones I would actually read. I asked if she was the manager and I was shocked when she said no. PROMOTE HER RIGHT NOW. I will riot. Making this my go to Barnes and noble’s just for her book recommendations, this location should make a life sized cut out of her that says “go to book reviewer” so they know who to go to when they don’t know what books to buy. 10/10 recommend Maddie. She definitely doesn’t get paid enough for her patience and knowledge in literature....

We've always been happy each time we visit this location - all of the stuff are always super friendly and very helpful. I'd like to specially mention the wonderful service we received from Bella and Emily this past weekend. I was looking for a particular book and the only one on the shelf had some damage. When I asked if they had another copy in better condition, they both searched their stock room and managed to find a copy in great condition. I really appreciate the time they took to track it down instead of just giving up or sending me to a different location. Thank you both for your wonderful customer service and friendly attitudes. Always a pleasure to shop at...