Bait — Local services in Denver

Last night my wife and son, a lifelong devotee and admirer of your store and self-proclaimed sneakerhead waited in line at your Denver branch for the release of the 971 Sean Witherspoons. Your store had 100 pairs. He got there exactly at 6:30, which was when the store told him he could begin to wait in line. When he arrived, he was already number 63. Surely this was incorrect. Still with 100 pairs it would not be an issue.

My wife and son waited in the frigid temperatures all night to buy the shoes. Imagine their surprise when your store only sells 18 pairs to people who waited in line. Even if the ridiculous claim made by one of your sales associates is true, that you sold 37 pairs, that does not explain the missing 63 pairs unless someone in your store is selling them backdoor.

With that said, I had to explain to him that whenever there is a big profit to be made, you can expect stores to live down to your expectations. I felt that you should know that in one night, you converted a family from avid supporters to 5 more people who will never set foot in your corrupt store again. We will also go out of our way to make sure that everyone we talk to will know what kind of business you are.

I hope a few hundred bucks was worth it because I know that we are not alone in...

Would give 0 Starz if there was such a thing. Louis vuitton and Gucci have a better return policy than this company. Received 2 shirts as a gift from my Daughter and SON in law that were too small. Called to see if I could exchange and got put on an eternal hold.Drove down to the store to be told that I could exchange them but would need the receipt? I explained they were a gift and didn't get a receipt as they do not provide gift receipts. They told me sorry that I would have to email a manager and that I cannot exchange merchandise. This is crazy after all of the money I have spent with this company on some Heat to be told this I'd rather spend my Money somewhere else.. Garbaaagggee...Still in the Bag never...

I was helped by the staff - they were friendly. Even though they didn't have the shoe I wanted, I found something else. So, I bought 997 New Balance 'Red Clay's for $230. Pretty pricey, I thought but I've enjoyed them so far. Then, out of curiosity I google them only to find out I could've gotten them for 85 bucks online. Wow. I understand marking up in-store and that things will of course be cheaper online, but definitely not by that much. In my book, that's unacceptable and shady. I'm really disappointed because of course I can't return them since they've been worn and BAIT is the closest sneaker shop to me and I was excited to find my new spot. Well, I guess I'll...