One Connection Nail & Lash — Local services in Denver

I WOULD STEER CLEAR OF THIS PLACE! Despite the mixed reviews online, I decided to have a mani+pedi at this Snappy Nails because it was in my neighborhood and the prices were reasonable. I wasn't looking for a spa day, just a good place close by to have basic services at affordable prices. I was greeted and quickly seated for my pedicure. The pedicure was quick (no problem) but sloppy. My 13 year old boy could have painted my toes better! On to the manicure, the nail technician offered a shellac manicure and promised it would last for weeks. I have been interested in trying the shellac products and I noticed they used CND, the original shellac nail product. I paid the extra $30 with the promise of a long lasting manicure for several weeks. Well...day two and there was a chip on my thumb after peeling a sticker off my apple! Day three and the tips began to fade ( I had black tips). Oh, did I mention that my cuticles were barely touched and 'manicured'? Day 6 and the tips continue to fade along with the shellac starting to peel at the edges on some fingers. I gingerly take care of my hands at this point afraid my 'long-lasting' manicure was only going to last 10 days if I was lucky! Day 9 and I return to the shop after one nail tip completely peeled off and another was starting to go. I quietly ask for the manager and after I explained what was happening, she had me take a seat to 'fix' my nails. There was a male technician who was rude and told me I washed my hands too often...really? Then the technician informs me she will fix the one nail that peeled off. I said I would like them all corrected and she said no. I asked then to have them all removed. She got up and I was told I would have to wait. I walked out and now I have to pay to have them fixed or removed by a reputable nail salon. This is the worst nail salon I have ever been to! I have lived in California, Oklahoma and Colorado and have had manicures and pedicures done for...

I set an appointment for a manicure at this location. The lady on the phone was professional without any chit-chat, which I like. When there, my manicurist was very terse, which again, with language barriers, is okay. The inside of the salon was clean, spacious, chic, and had tons of pedi chairs. I was quite excited at first.

My manicurist was a bit rough with my hands, jerking me about a bit. She filed and buffed my nails. I had to point out some of the spots that needed attention. It seemed that she was absentmindedly going through a routine rather than paying special attention to my nails. She then took very nice care of my cuticles. The "massage" she gave my hands/forarms was a joke. She basically quickly rubbed lotion on and was done.

I decided I wanted the CND Shellac manicure. Maybe the Shellac is more difficult to paint on, but her ability to paint/polish the nails was pretty amateur. I do a better job at home, even with thicker polishes. I had to point out several times bald/uneven patches and she did not get the sides/edges very well at all. The gel topcoat ended up with a few bubbles, had pooled around my cuticles and was smeared on my skin. When I pointed this out, expecting her to remove the excess polish from my skin, she said that I should just take it off at home.

In Summary: Pros: Convenient location, nice interior, large selection of services/polish colors. Staff is professional (and just this side of rude, but I don't mind that). Cons: Sloppy work with CND Shellac products, lack of skill polishing nails (unevenness, bald spots, and patches, bubbles in top coat).

I am not sure if I would return for their services. Maybe their pedis are better? Overall, my experience was "average"...

Would leave 0 stars if I could. I'm not the type to leave negative reviews, but I want others to beware of this shop.

First, I asked for a full set using the cat eye polish. This should have been $50 ($35 for full set, $15 for the special polish) yet I was charged $70. Next, they did absolutely NOTHING for my cuticles. Did not soak or push back, barely trimmed them, and didn't even apply cuticle oil. The woman didn't bother to shape my nails, it looks like a toddler's attempt at a coffin shape. Rather than starting to shape when she glued on the tips, she waited until she finished the acrylic and then FILED THE SHAPE. I have never had my fingers hurt so badly, she was filing way too much and practically ripping my nails off of my hand. When she got done, they were in no way consistent. Some are longer than others, and none of them are symmetrical. They don't even match the size of my fingers, I look like a kid who went through some 80s press-on nails. Two of them have ridges and valleys -- even my husband commented on how weird the shape is. They are currently glued to my skin on the sides. The straw that broke the camel's back was when my tech made fun of someone coming in for a lip wax, in English, to the other customers. Oh, and my nail tech was the manager. HIGHLY unprofessional, I will NEVER...