The Ruffly Rose — Local services in Denver

Ruffly Rose did an incredible job with our flowers for the ceremony (bouquets, corsages, boutonnieres, etc) and flowers for our wedding reception. We found and booked with Ruffly Rose late in the game before our wedding, and we had nothing but a good experience with Emily (the owner/head designer) and her team at Ruffly Rose. With my sister’s help, we gave Emily and Ruffly Rose a very specific vision for our flowers for our wedding, and she delivered incredible flowers and incredible pieces. Emily took the time to do a call with us at the beginning of the planning process to create a detailed itinerary of the items we wanted for the wedding day. Then, Emily graciously updated our invoice as we added and took out items as we continued our planning process for the wedding day. Also, Emily is very amenable with you bringing in items to include in your wedding flowers--for example, we brought in ribbons to use to tie the bouquets and my now-husband tied fishing flies that Emily incorporated into the boutonnieres for the groomsmen. Emily is very conscious of the importance of wanting to stay on a budget, and she doesn’t pressure you towards any “must-haves” for the wedding. For mid-range prices for wedding flowers, Ruffly Rose is the obvious choice for a wonderful wedding experience. Keep in mind: Ruffly Rose not only does wedding flowers, but also runs a brick and mortar store, so be patient with response times in emails. Pictures of the arbor piece that Ruffly Rose created, the centerpieces, the boutonnieres, and my bouquet...

I wanted to bless our daughter for her 30th birthday and decided to splurge by ordering a very expensive bouquet from this place ($125 for arrangement and total with tax and shipping $149.36!!). I’ve never spent this much on a bouquet & I normally always go with Banister Flowers in Englewood, but decided to try someone new this time. This was a big mistake. Not only did Ruffly Rose not listen to my request to leave the flowers in the rental office (after 3 emails requesting this), but then the flowers they delivered wilted the next day (see pics). When I emailed them asking for help, they implied that it was my fault the flowers wilted within 24 hours. Multiple roses + the hydrangea wilted despite my daughter diligently watering them like instructed. They wouldn’t reimburse me but only offered to give me a 25% coupon for my next order. This is so sad for me because not only did my daughter not get to enjoy flowers for her birthday, but I wasted $149.36 which is a lot of money. It’s shocking to experience a small business give such poor customer service. Good customer service is so rare these days, and Ruffly Rose unfortunately is no exception.

I will never use this business again and will go back to my Banister Flowers who have always...

The staff here are sweet and have great customer service. We couldn’t make delivery happen since delivery on a Saturday begins at noon. So I instead picked up the flowers a day before because I needed the flowers delivered by 10am on a Saturday. I ordered a neutral color palette and the Signature Ruffly Rose design style. Then I ordered the Mod size, which says perfect size for a kitchen table. I was disappointed I. The color palette I did get, was mostly white and green. I guess I was expecting colors as shown in the pictures on their website. The design was on point, looked great. Then the size of the arrangement was the most disappointing. It was smaller than what I expected. The diameter size of the vase was about 8in diameter. I paid $80 for this small arrangement. I love supporting small businesses but this was disappointing with the delivery not able to happen earlier than noon on a Saturday and they don’t give you an option to choose a delivery time. Then the size of the arrangement for $80+. I may go back to this location because the flowers they did provide were pretty and unique and because they are a small business in my...