I normally donāt write reviews, but the level of service I received from I Repair deserves recognition. My PlayStation 5 had been giving me major problems for weeks ā from constant crashing to loud fan noises ā and I was honestly worried it was beyond repair. After doing some research and seeing so many positive recommendations, I decided to give I Repair a try, and Iām so glad I did.
From the moment I walked in, the customer service was top notch. The staff took the time to listen carefully to what issues I was experiencing and even asked follow-up questions to really understand the problem. They didnāt rush me, and they explained in detail what might be going on with my console. I appreciated how transparent they were ā no hidden fees, no vague promises ā just an honest breakdown of the repair process and how long it might take.
What impressed me most was the speed and quality of the work. They diagnosed the issue right away, kept me updated on the progress, and had my PS5 fixed much quicker than I expected. When I got it back, it looked and ran like brand new. The fan noise was completely gone, the system runs smoothly without overheating, and all of my data was safely intact. They clearly take pride in their craft and handle your device as if it were their own.
On top of their technical expertise, their professionalism and customer service really stood out. They were polite, knowledgeable, and willing to answer every question I had ā even offering tips on how to keep my PS5 running in top condition moving forward. Itās rare these days to find a repair shop that combines skill, honesty, and great communication the way I Repair does.
I would highly recommend I Repair to anyone who needs console or electronic repairs. Whether itās something minor or a major issue like mine, you can trust that theyāll get the job done right. Thanks to them, Iām back to enjoying my PS5 without any stress, and Iāll definitely be coming back if I ever need repairs in the future.
āāāāā ā 5 stars...
Ā Ā Ā Read moreI came here in late December 2024 to get my laptop fixed, and itās now March 1st with absolutely no progress. I've called multiple times asking for updates, and every time they promised to call me back in a few hoursābut they never did. It's been two months of endless lies and zero results. I called them again today at 5:12pm, they said they'll have someone call me back. It's now 7pm, which is the time they close. They did not call me back.
This place is a joke, and the service is beyond terrible. Donāt waste your time or money hereātake your items somewhere that actually cares about fixing them. Im going to pickup my laptop and take it somewhere else.
Mar 1, 2025 Update: They called me back after this review with a few updates regarding my laptop. It was good news and some bad news. I said that I am willing to change my review. I dislike having to put these out but I needed this laptop fixed ages ago. I will update next week with more news. Hopefully it's good news.
Sept 6, 2025 Update. They haven't fixed my laptop. I basically lost a few thousand dollars in that laptop. Zero updates. Don't come here. Wasted my time when I could have went somewhere else. Id rather just pick it up without them even fixing it. It's probably in shambles or sitting in the corner...
Ā Ā Ā Read moreI recently visited iRepair Electronics in Desoto for an iPhone SE 3 LCD replacement and was thoroughly impressed by their service. From the moment I walked in, the staff were welcoming and knowledgeable, quickly diagnosing the issue with my phone. The transparency in pricing and process was refreshing, and they provided a clear timeline for the repair.
The technician handling my phone was skilled and careful, ensuring that my device was treated with the utmost care. The replacement LCD was of high quality, and my phone now looks as good as new. The colors are vibrant, and the touch response is flawless.
What really stood out was the customer service. The staff were patient in answering all my questions and provided helpful advice on phone maintenance. The repair was completed within the promised time frame, and the cost was very reasonable.
I highly recommend iRepair Electronics in Desoto for anyone needing a phone repair. Their professionalism, expertise, and customer care are top-notch, making them a go-to place for...
Ā Ā Ā Read more