Marshalls — Local services in Destin

I paid through tap to pay Apple pay with my debit card and their systems spinned, froze, and then timed out. This resulted in my card authorization going through but it said on their POS it did not. After a discussion between my bank and a women at the store, I was not able to reach a solution and had purchase the items a second time with a separate card. Two days later the purchase has officially posted and my bank says due to the authorization given from the store I cannot be given a refund. I have to do a dispute with Marshalls that will take up to 100 days and potential loss of ability to use my card. How can a store take my money and not have any...

This location was handicap accessible, there were employees inside each entrance wearing masks and latex gloves, having a supply of masks for those who did not have one on (thankfully, Marshall's requires shoppers to wear masks) and hand sanitizer was available. The store was clean n well organized. I found the items I went there to purchase. Please let your employees know how much I appreciated their help, customer care n friendly attitude, all sure helped make the drivto Destin from Crestview well...

I ordered a sweater ,they sent me a tee-shirt.when I asked them about it they said they would refund me $5. Then they tried to convince me that I ordered the Tee I sent them the screen shot of the order I placed and it clearly said Grey sweater ,and it also had a photo of a Grey sweater. Now they deleted their account so I can't talk with them anymore. Do not get ripped off by this company as I did.now I gotta go through the FTC for false...