Target — Local services in Diamond Bar

I used to love Target. But now shopping at Target can be a real time consuming chore. It's fine if you like paying full price. But when you're trying to take advantage of some of their promotions and deals, it's frustrating because it feels like they designed them to make it difficult on purpose. You need the app. You have to save the promotion in the app or it won't apply to your purchase. Then you need to scan the barcode from the app at payment or it won't apply. Promotions usually involve having to buy certain amount of things or hit a set dollar threshold to qualify for promotion. Then they give you a gift card that you can only use on future purchases instead of giving you a discount on the spot or letting you apply it to the purchase your making that day. Many times, sale items are out of stock, or there's only one at the store but you need to buy four for the promotion. And if you order online and fulfillment is split, where you pick up one and they ship the other three, sometimes you don't qualify for the promotion deal anymore. It's like a frustrating treasure hunt. And a shady business practice.

What's also shady is their "Bag Fee". My local Target store consistently overcharges bag fees on Pick-up and Drive-up orders. When I decline bags, they forget to remove the charges. Or if my order used only one bag I still get charged $1, when bags are supposed to be $.10 each. Give us a chance to decline bags upfront, instead of at pickup which forces associates to dump our orders out of the bags!!! I get that $1 in the grand scheme of things is not a lot. But if this is occurring to other shoppers across all Targets, it adds up. This false bag fee charges can be significant.

If my local Target wasn't so close to my home, I would probably shop...

Had to update this review. It has gone down hill, employees are rude, make comments about customers complaining about their orders and service. Had an employee say about 8 feet away from our vehicle "only one stupid item?!" As we made an additional order for pick up in addition to a big pick up order. The cashiers are very rude, had one talking to another employee as we walked up to ring up our items, she continued to talk to her coworker laughing and being loud, until the coworker looked in our direction. She turned looked at us, sighed smacked her lips and began scanning our items. My wife asked how are you as we have manners, she just looked up and hummed "mmmm hmmm" in a sassy manner. The parking lot is filled with litter and mentally ill people living out of the cars. The store allows soliciting in front of the stores that do a pretty good job at harassing you walking in and out of the store. When you advise the employees about the people who are harassing you at the entrance and exit, they say management gave them permission. Bathrooms are always in disarray and really dirty. Security at the location just stand there and play on their phones at the exit, literally walked up to a female security officer, and was startled when I greeted her to ask a question, completely unaware of her surroundings. Currently my wife will avoid going by herself to this target due to safety concerns and has on occasion drove into parking lot, observed several homeless walking in parking lot and people being harassed going into the store that she just kept driving and went home. This target is really a poor representation of what people think a...

So yesterday was my birthday and I went here to buy some snacks. When i went to pay there was a target worker with short hair who was watching the self checkout. She immediately saw me coming to the self check out, saw my tattoos, got scared and said that I wasn’t able to go into the self checkout, because I had too much items. I did see the sign that stated, “10 items or less” however, I only had 6. After I told her no I only have 6 items, I’m staying in self checkout. She kept looking at my tattoos and backing away from me like as if she was scared... Im not scary… I'm 4’11, with 3 large tattoos (1 on right arm, 2 on left arm), and I had work out clothes on with a huge smile on my face until I heard what she had to tell me. My boyfriend was with me and was urging me just to leave, and how I didn't need someone like her ruining my day. But, I needed the snacks for my birthday and we were in a hurry. Also, he’s not scary either. He has on tattoo on his upper arm that wasn't even showing, and was dressed in basically his PJs. When I was scanning my items she was hovering over us, asking us if we scanned things that were in our bag. Once I had enough, I told her to get off my back and left without taking my snacks. I was upset that I couldn’t get my snacks in time for my movie, and she put a damper on my birthday. I felt so uncomfortable and kind of discriminated. this Target is the worst that I’ve ever been to. The worst customer service, especially on the...