The most unprofessional and rude sales staff ever. They ignored when we walked in the store. I walked into the men’s section of the store was associates sitting there just chatting. The older blonde woman was so rude and tried to insult our intelligence multiple times when asking simple questions about purchasing online and in the store. She was very combative and just made an all around terrible shopping experience. I have never experienced such horrible treatment at this store in all my years shopping here. This store has lost my business. I’ll drive the 30 extra...
Read moreIf it was an option I wouldn’t even give any stars. There’s no such thing as customer service in this store. The people who work here seem to be afraid of eye contact or human contact in general, because people tend to run away when you need help. If they’re not running away from you you can’t find anyone to help at all. Why spend $80 on a shirt when the employees can’t be bothered to help you and are just rude. You’re better off making the trip to Wyoming Valley mall for much better...
Read moreSo I went into Express just to look and I tried some stuff on to see how it fit (some great, some not so much). They have really great pieces but they're quite pricey, even with sales and promos. I found a jacket that I really loved that came up to $110. Broke my heart. I would recommend as a good "treat yo self" store or if you have money burning a hole in your pocket for something nice and well made. The staff there are also friendly and helpful if you have...
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