Buddy's Home Furnishings — Local services in Douglasville

Leaving a review to express my significant dissatisfaction with the service I received at the Douglasville location. I would not advise anyone to do business with this location until there is a change in management, as the current staff is highly unprofessional and does not know how to communicate with customers.

I provided all my personal information to finance furniture over a month ago and have yet to hear back. When I called the store for an update, the General Manager was rude and advised me to contact Corporate if I had an issue. I have since reached out to Corporate and was informed that a District Manager would contact me. I am currently awaiting their call.

I hope this matter is addressed promptly.

UPDATE:::

I received a refund, but I did not request one, and they still have all my personal information. Additionally, I did not receive the call I was expecting from the district manager. It seems that because I expressed a complaint, I am now unable to receive the items I signed up for.

I am highly disappointed with this situation and intend to file a complaint with the Better...

Worse customer service ever from rep to the manager who told me since I want to be so difficult call back when I wanted to share my info that I felt uncomfortable about .. first time getting furniture this way and they made the process so uncomfortable to me I was asked for my social previous addresses and photo of my id at different stages of being signed up and got littler clarification. When I asked for clarification I was given attitude saying I’m being difficult and should call back once I want to give them this info. I’ve been through plenty of background checks and just wanted to know my information would be safe and I definitely didn’t feel this way. Would never recommend would highly recommend people take there business to the competitors with legit customer services who make you feel comfortable and safe giving out personal...

I rented a bedroom set and found that they didn’t clean or check the dresser drawer before re renting.And to my surprise when I went to wipe it out there was dirty panties inside with mold all throughout. Now let’s talk customer service Cathrine the sales associate was wonderful she help me with my needs of what it is that I was looking for. The store manager Jay is a special case he needs more customer service training he made several mistake with Account and to say the least my order and doesn’t represent the store well I was given a coupon from the corporate office and he would not honor it as the coupon said so he instead choose to apply it the way he wanted never will I use this company for any of my furniture needs sorry Buddy’s Jay...