Cato Fashions — Local services in Douglasville

I don’t know why I did this to myself again. I usually shop at the Villa Rica store but because I was in a time crunch and this store has a bigger selection, I came to this Douglasville store. Everytime I come to this location the manager is rude. She is always in a hurry and talks in a condensending tone. I was purchasing 3 jumpsuits. Asked if I could have the hangers. She shook her head no and said they have to reuse them every week. I waited a little bit and then explained that the material wrinkles in the hot car so I was hoping to hang them up. She said she has plenty of clothes made in this material and she takes them straight out of the dryer and hangs them up. I didn’t even reply to that comment because I didn’t say anything about washing the clothes. I had said something about them being in my hot car and getting wrinkled in the bag. Once again this location proving my point of why I don’t shop here and way I shop at my Villa Rica store where the employees are friendly and always willing to help in any...

Poor quality material but trying to charge J C PENNY'S prices 🤕😡 I purchased a pair of pants only wore them 3 times started raveling already 🤦🏾 in December I purchased a beige dress/jewelry 47bux(don't judge me I was desperate) an hour before the bday party my friend informed me the theme colors are blue/black/gold... I had to quickly rearrange my outfit 🤦🏾 a week later I returned the items all the tags and receipt...rude store manager said their store policy is NO RETURNS unless the tag's are STILL attached to the merchandise🤔😡... HAAAIL NAW you got cheezy cheap clothes/shoes and got the nerve to REFUSE a refund to the customer who NEVER wore the merchandise that's CRAZY...she RELUCTANTLY with an ATTITUDE did the refund... so lesson learned!! CATO keep your stupid return policy your rude store manager and your cheezy cheap clothes I'm headed to Penny's or...

Went into this store to browse and an older employee got upset that my daughter was trying on a hat because she assumed my daughter would break it. Then proceeded to stand next to me, shoulder to shoulder, while I put the item back on the rack. She was rude, disrespectful, and to be clear this is not a way to do business. If my child breaks the hat I would’ve paid for it - which is what happens at every other store (you break you buy). But that did not happen because I was watching as my child tried on the hat (what if we wanted to try the hat on to decide whether to buy it or not?). Not only did they lose my business today (I was going to purchase a pair of sunglasses) but they have lost my business permanently for profiling & being rude. This is no way to...