5 & 20 Package Store Inc — Local services in Douglasville

Nice staff from my experience last night before closing time. However, I had puchased a bottle of 1800 silver Tequila which I started drinking on when I got home but noticed a little wetness in the bag and every time I picked it up to pour..."thought it might have been a little condensation or something". I woke up the next morning and it was a more noticeable amount of wetness on the bottom of the bottle so I turned it upside down for a closer inspection and realized it was hairline fractures along the side and bottom of the bottle. I poured the remaining liquor out of the bottle and into a cup to see if it was glass in it and hoped I didn't swallow any. Instead of chancing it, I took the cracked bottle and the remaining liquor in the cup back to the store for another bottle. The indian and his wife(he was there when I purchased it last night as well). He was standoffish even though I was right in front of him like he knew what I was going to say...and what he was going to say in return. I explained to him what happened for him to immediately say it didnt happen here cuz his shelf would have been wet...(that clear tequila dries up like water and owners dont wipe shelves)...i'm saying to myself. I kind of figured he wasn't going to give me another bottle on the pure fact he was indian and my experiences having to deal with them delivering beer and liquor myself. I just left the damaged bottle and the remaining liquor on the counter, told him to have a nice day and left. Kind of sad he would rather lose a customer passing off a defective product(as he can take the damaged bottle and liqour I left and get it swapped out with the salesman.) That indian was the only one that wasn't nice, rude and unprofessional. 5 & 20? Yeah I got ripped off...

This is the only place I can find Monacos...and if you don't know what those are you need to come to this place and buy some...they are amazing and Gluten Free! This place does a pretty good job of carrying a little bit of everything. They even know what Amarula is and if you don't know what that is look it up....that is pretty amazing too. The people that work here are always so upbeat and happy and helpful...moving from Atlanta this has been a sweet little gem to have access to. Right next to the I-20 on ramp. The owner is amazing he remembers what you buy and makes sure he stocks up on it. Best...

UPDATE: LIGHTING IS BETTER.. Still overcrowded and hard to move down small aisles. They definitely need to expand the building. That said THE STAFF IS TERRIFIC! FRIENDLY, HELPFUL AND FUNNY. Great variety, well stocked, good prices.. I drive down to this store from Villa Rica and they are definitely worth the trip.

Dark and overcrowded, no shopping carts, very hard to find anything. But staff is friendly and helpful, prices are reasonable and a very...