Red's Shoe Barn — Local services in Dover

What a great shoe store!! 3 floors of every shoe you could think of and then some! We literally spent about 4 hours there today. One of the staff members, Jeremy, went above and beyond to help us and provide excellent customer service. We had planned of buying several pairs of shoes, and my husband needed work boots. Jeremy helped us selecting and trying out so many pairs of shoes. He was very pleasant to talk to, and was so patient with both of us needing sizes, and never seemed annoyed with us. He is certainly a great asset to Reds Shoe Barn. We spent time selecting shoes because we don’t go out often to get great, quality shoes. We ended up getting several pairs of shoes, and my husband did find quality boots for work. Very grateful Jeremy helped us, and we will be going back for hiking shoes soon! They also have North Face, Columbia and various name brand clothing, socks, gloves, hats, and much more, including a large 3rd floor area of kids everything! Great prices, clearance shoes too, and the area was really nice to drive around. Thanks Reds Shoe Barn, Jeremy and other staff who were helpful too. Everyone was very nice and accommodating to needs! Tough to...

I have extremely weird feet. My heel is super skinny, but my toe box is very wide. It makes finding shoes a very daunting task, and yet I seem to always find something at Reds! The staff is always very helpful. Today someone recommended a pair of Altras which are a zero drop and have a wide toe box. I haven't found a shoe that fits so good in YEARS! (Because I don't live anywhere near a Reds anymore, lol) I've tried REI, Scheels, and other stores "known for their wide selection of shoes" and none can even remotely compete with the selection offered at Reds. Even my grandmother, who developed severe arthritis in her feet before passing, seemed to always manage to find a shoe that fit at Reds thanks to their availability of double-wide options. I'm thrilled to see that despite the economic difficulties placed on stores right now that Reds is still true...

Great selection of shoes even though the price can be high at times. Couple of the star deduction comes into play when employees aren't as helpful or they assume by one's look that the service can differentiate. What I mean by that, the customer in front of me were asked about the rewards program while I was only told the total. Or getting brushed off because I just strolled in with my work clothes. If you're a minority and/or don't look well dressed expect to be treated a little different. Almost felt uncomfortable to be honest.

Little do they know some of the things sold at this store is in fact designed by someone I know personally including some well known brands. It almost has this 'old money' type of mentality (even though they're in Dover...) I've seen in Portsmouth. The younger employees are definitely have been helpful in the...