Sunrise Gift Shop — Local services in Dr. Phillips

Super RUDE shop owner…… he doesn’t know the basics of customer service or even any service. I bought an item and wanted to exchange it within 10 mins as my Son wanted something different. Shop owner refused to exchange the item (not asking for refund but just an exchange) and he declined it very rudely. Later realized that he talked to my son also very rudely in the shop, I would not have purchased anything if I would have known about it. I will never ever go to this...

The lady that was helping me and my family was very rude. We went in for a free gift from the restaurant next to the store and she refused to give us the gift because it was one per family. When she finally decided to give us the gift she slammed it on the counter when giving it to my sister. Then we’re going to shop for souvenirs but she just kept on looking at us the whole time like we were going to steal...

The lady working was EXTREMELY RUDE. My son picked up a car and was driving it across the floor on the way to the register to check out and she told him to put the car away so I told her we were purchasing the car and she said "can you not read the sign? it says no playing with cars". We put everything we had back and left immediately. If I could give zero...