Habitat - High Altitude Provisions — Local services in Driggs

BEWARE OUT OF TOWN SHOPPERS

We stopped here on a recent trip to Grand Targhee, and spent around $500 on snowboard bindings and other gear. They offered to install the new bindings for a small fee to we agreed. We paid for the bindings, some other gear, and waited for the installation to be complete.

10 minutes later, the employee gives us our board, a box, and says, "You're all set, the old bindings, everything else, is in the box, have fun!"

ONE PROBLEM - he still had our snowboard boot he used for the fitting, sitting on his work bench. Honest mistake. No big deal.

And we headed back to Bozeman. Thinking we were "all set".

Well, once we discovered the mistake, we called them and asked if they would ship it back to us.

They ignored us for a few days, so we finally called back, again, and they said, "Oh, that boot is just sitting here....did you want to pay for us to ship it back?"

"But you made the mistake, told us we had our stuff"

"Yeah, but, I talked to the owners, and they say you have to pay $30 to ship it back"

"Even though we spent $500+ with you?"

So, does Habitat have good gear? Sure. Can you really trust them? No. Are they really trying to earn your repeat business? Not at all.

Jason...

I would VERY strongly advise against purchasing any of their used gear based on my experience. I purchased a Santa Cruz V10 demo bike "as is" (maintained by Habitat) from them in the Fall of 2022 for my husband. As Targhee's bike park opened up this season, we learned that "as is" included the following issues: The front tire had a snake bite in it that was unsealable. This was hidden because there was a tube placed on the tubeless front tire. After removing the tube and replacing the tire, the wheel would still not hold bead. The rear spring was tightened down so much that it was almost impossible to loosen. (Santa Cruz recommends 2 turns max). In order to adjust the sag/get a new spring we paid $40 at the shop for a new shock. We purchased a new wheel set to address the front wheel/tire issue. Upon install, the front fork does not seat correctly and a rotor can't be installed without damaging the front fork. I emailed the shop to let them know about our experience and never heard back...hence the one star review. We appreciate the staff there, but the demo bike purchase and lack of response from management really soured our experience to...

Our ski vacation was in jeopardy because my ski boots crapped out on me. The first ski shop I went to needed an appointment for a custom boot fitting. I get it, but upon explaining that we weren't going to be around for days ,(especially not being able to ski!) I couldn't wait for an appointment. Went to Habitat and explained the situation. I wish I could remember his name but I'm horrible at remembering names. But the guy totally understood where I was coming from and helped me try on 6-8 pairs of boots until I found some that felt awesome. He was super friendly, super helpful, super patient, and super understanding. What an awesome dude! THANK YOU A MILLION, FRIEND! 1/8/2023 / UPDATE: Nick is the name of the guy who went above and beyond to help me out. He reached out via email to thank me and I promptly emailed back to once again thank him for everything he did to help me out. I highly recommend him as the guy you want to ask for if you're ever there and need help with something. He's fantastic...