Harbor Freight — Local services in Dry Ridge

BE VERY CAREFUL buying items of high dollar, there might be a ‘re-stocking fee’ (15~20%) even if your items that you are returning are not opened.

Really don’t understand what’s the re-stocking fee is for some items? When they just have to put them back on shelf (un-opened items) similar to many other items.

As a loyal customer, recently started buying high dollar items, but I learned my lesson today.

Objectively thinking I would like to encourage to rethink or re-define ‘re-stocking fee’, so customers don’t have to feel like there’s a huge risk with their high...

Our local Harbor Freight is amazing. I was very excited when I saw that they were putting one in here, and it has indeed been a lifesaver. Now I can take on projects more freely knowing that I won't have to drive all the way to Florence to get specialty tools. The staff are patient, helpful, and friendly. The store is always clean and well-stocked. If you spend any sort of money here, I would recommend getting the ITC membership....

Took my husband here to get him something he had been wanting for a while now. The staff was so friendly and helpful to us. Unfortunately what we were looking for was out of stock. The guys working looked all over the store trying to find it but didn't. The service didn't stop there the young lady at the register offered to call other stores to see if they had it and she found one. Great customer service and quality...