Rent-A-Center — Local services in Dublin

I've done a lot of business here with this company. This store in particular. I've had some good experiences but some were bad. The staff changes too much here. It seems like there are new faces everytime I pay my bill here. I've recently had a bad experience with them. It seems that because of a mistake an employee made with one of my payments I've been being penalized and didn't know why. Now I do because an employee there was very unwilling to listen to me or help me resolve my issue. I work in retail also and I understand why customers get upset sometimes. The difference between me and this employee is that I actively try to resolve the issue that the customer has. Unfortunately I WILL NOT do business with this store in the future. Maybe I'll do business with RAC again in the future but it's going to be a while before I do. Until then I'll spend my hard earned money somewhere else. One other furniture company lost my business in a similar way but that's for another review. If I could go give negative...

I will NEVER do business again with the Dublin, GA. store. I was trying to buy a used washing machine on a repo discount. Paid half one week (to hold washer til following Friday) and was going to pay off and pick up washer. They sold the washer the day I came to pick it up. They were supposed to make it right, which did not happen. They didnt even try. Very dishonest and extremely bad business at this...

They force employees to install an app on their phones that tracks and blocks phone usage. The app is so invasive and horribly written that it has a 1.3/5 stars on the play store. Edit: I tried calling the number that they gave in the response below and it's a recording asking me if I have a Rent-A-Center account or acceptancenow account. These people can't even give a good number to hear...