Botanica Victoria santa fe mall — Local services in Duluth

I would give no stars to this establishment which is really upsetting due to me shopping in her husband’s store for the last couple of years located in the Santa Fe mall. He is extremely warm and helpful every time I enter his store. He gave me a card and told me to visit his wife’s store since it’s closer to where I live. I finally decided to go there today only needing to make 1 purchase of Florida water (in and out), there was 2 Spanish people still in the store when I arrived. When I walked through the door she looked at me and signaled me to leave and said she was closed. Ive work in customer service and have been for over 10years and I would never to tell a person to get out while customers are still in the store with the open sign still blinking “open” It’s ok, being that I am not a Spanish speaking person I shall for this day fourth take my...

Lots of great sources and materials, my only issue was the cashier, she wasn't too knowledgeable about most of my inquires and most of the items I was interested in, just short bland answers. I asked if she was religious (or something along the lines like that) and i assumed correctly. Her answer was that “she just worked there”. -with shrugged shoulders 😂 that's kind of pathetic, like they just have a puppet running the store and not someone who genuinely is interested or care at all, she said she didn't care about any of the valuables there and I was questioning whether if it was worth buying anything anymore since most of these places are my alley, and enjoy finding precious values.. i was a little disappointed. we exchanged our views but hopefully in short.. they become a lot more spiritually intune...

I have been shopping at this store for years and it has been a great resource for our IFA IlE. I never expected the young staff to be knowledgeable of the religion so I have not been disappointed. This is not a place I would go without some semblance or basic knowledge of the craft. They give good customer service and are friendly and kind, this is rare in ATL. If you ever have done business domestically or internationally you would understand that the owner is neither friendly nor unfriendly. She has multiple businesses to operate and I have found her to be precise, matter of fact, direct and business oriented. One other thing, I am Black and the Latina staff has been friendly, professional, and helpful to me and my family even though we speak different native languages and are...