T-Mobile — Local services in Durant

Tmobile is the best company. This store particularly has the best customer service I have ever experienced. My best friend got a phone from Att in Durant and they provided the worst customer service and we left and we called ATT in Sherman and they refused to help transfer over information from her trade in to her new purchase. I'm a T-MOBILE customer and I decide to get T-MOBILE on the job. I call thew store get a hold of Aidan he was great I explained my issue and he was so kind and quickly jumped on a resolution. The store manager Bell told him to have us come In. She was so friendly and i appreciate her so much. She is a real boss. When we got there we were greeted by Naliea she was great. We had great conversation with her as she worked on getting all the information tarnsfered over. She even got us a screen protector for a great price and even applied it for us. The transfer took 9 minutes which made us so happy. We both were in the most upset mood because of Att that our Saturday was ruined but this T-MOBILE and their staff provided such good customer service that we ended up having a great Saturday. I encourage every Att customer to go to this T-MOBILE location for any issue you have and switch to T-MOBILE. Also the store is so nice and is such a vibe when you walk...

My phone somehow picked up a security center ap that would not leave. I could not do anything with the phone I stopped at T Mobile because I hear it associated with Metro who I use. Jackson who could have told this 58 year old frustrated to wits end that they don't sell or work on Metro phones but he didn't he tried several idea's but they weren't working and it looked like it was going to be a factory reset and I would have lost a lot I'm not a big backer upper. Any way Jackson came up with a different idea fixed my phone and saved everything on it. Thanks man I owe you...

My husband, daughter, and I came in around 6:30pm yesterday to add my husband to my plan. I can’t remember the name of the man that helped us, but he has reddish hair (his sales representative number ends in 784). He was quick, polite, and extremely professional! Definitely a breath of fresh air from other experiences I’ve had with other service providers. Him and Brandon were incredibly awesome with my daughter as well, and stayed over 30 mins after closing to finish our purchase. We love our service, the price, and our local store!...