Had the worst experience with this place. Bought a back up camera for my truck thinking my old one was bad. Brought it home to find out it wasn't needed, that the old one just had a lose connection. Had my wife return the item. Once she arrived at D and L to return it the owner informed her that he does not accept returns, that all sales are final. He offed her store credit saying that he's doing her a favor. Along with the store credit came the terms that "IF" the product still worked and we only have 30 days to use it. Well it took him over a week to call us back with the results of him testing the product only to tell me that it was used and he can't give us store credit. The ironic thing about him calling me back was that he dialed my number by mistake but since I had him on the phone, I questioned the status. His response was to come face him like a man. I'm not looking for confrontation but if that's how he wants to be I will write reviews on every site I can. I'm an electrician by trade and I did strip about 1/4" off the tips of the power wires thinking I was going to install it. The product was never installed and was returned to this poor excuse of a retail shop in the same condition it was bought in, with the exception of a 1/4" of jacket missing from the tips of 2 wires that are 20' long. So if I would have been dishonest and cut the stripped portion off and told him it was never used , things would have been different? I would never recommend this business to anyone. To me he seems a little shady. The kicker of all this is, I was going to have him install 2 TV's in my wife's van for the kids. That business will go...
Read moreFirst of all, I did a lot of research online to find a reputable business that did the work I needed in the Lancaster area. That is when I found D&L Automotive and saw how many reviews he had and at 4.9 stars. That is really good out of that many reviews. So I contacted him and he asked me to stop by to see the vehicle and what I bought to have installed. I got an in dash audio player that I needed installed in my 2008 SUV. He looked everything over and said he could do it. So we set a time for me to drop off the car the next week. Well, he contacted me by the end of the week, one week before it was to be done. I thought that was awesome that he was able to take my car earlier than expected. He is an extremely nice guy and seems to take a lot of pride in his work. It is really nice to see someone who cares about the job he does for others. When I came to pick it up, he went over the navigation of the in dash player and backup camera. You could tell he really cares about the customer and making sure they know how to use everything. I was pleased with the price he charged me considering he had to dismantle the whole front dash to get everything hooked up. I would recommend D&L Automotive and I will definitely be using them in the future when I need some work done...
Read more"I recently had several upgrades done on my car, including window tints, a new camera system, a remote starter, radio, and upgraded headlights. The entire experience with the service was exceptional. The tints not only add a sleek and stylish look to my car but also provide much-needed privacy and protection from the sun. The camera system has significantly improved my driving experience, making parking and navigating tight spots a breeze.
The remote starter has been a game-changer, especially during those cold mornings when I can start my car from the comfort of my home. The new radio system delivers crystal-clear sound quality, enhancing my daily commute. Lastly, the upgraded headlights have greatly improved visibility during night drives.
I'm extremely satisfied with the quality of work and the professionalism of the team that worked on my car. The results exceeded my expectations, and I would highly recommend their services to anyone looking to enhance their vehicle. Thank you for an...
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