AWFUL COSTUMER SERVICE. Called to make an appointment, which the person i spoke to expressed no issue with doing. Even asked if he needed my info, he said no, just come in for your appnt and tell us you're here for that time and we'll get your info then. A little later get a text that i need to schedule that time through their app, and if i had any issues to call. Called to check that the appnt i had called for was still valid, and i was unable to utilize the app at this time (that's no fault of theirs). The guy i spoke to then ensured that i knew i was being a ridiculous burden. Saying, "this is the only time I'm going to do this," rudely expressing how my not being able to use the app is my problem (yes, i know). Explaining how answering their phone for potential paying clients takes away from the clients currently in the building. I've never had a salon or barbershop straight refuse to book appnts via phone before. Why wasn't any of this explained when i called before? Extremely rude on the phone about it. Things can be explained nicely, and respectfully, but this was very very rude. When i got a chance to talk in this conversation he hung up on me! I was not speaking unkindly or loudly or anything. I called Damons across the street and they were very kind and respectful, and were willing to make time to create new clients. There are lots of better options...
Read moreManchester Barbershop is hands down one of the best places to get a haircut! Harlee is not only skilled but also super friendly, making the whole experience enjoyable. You can tell she takes pride in her work, paying great attention to detail to ensure you leave looking sharp.
The pricing is very reasonable for the quality of service you receive, which is a big plus. The shop itself has a cool, laid-back vibe, making it a comfortable place to relax while getting a fresh cut. Plus, they have beer on tap—perfect for unwinding after a long workweek. Nothing beats a fresh cut and a cold drink on a Friday evening!
And let’s not forget Brody, the shop dog with a purple mohawk! He adds a fun and unique touch to the atmosphere, making every visit even better.
If you're looking for a barber who knows what she's doing and actually listens to what you want, this is the spot to go....
Read moreAs someone that gets nervous trying out a new barber; I am glad I chose to try Manchester Barbershop and barber Jason. I have been going to the same barber for quite some time but hated parking downtown and with recently moving to Manchester, I thought I would try a different local barber. Jason, thank you for listening to me, taking the time to discuss both what I want and don't want while giving suggestions. I love the haircut! Honestly, it is one of the best I have ever received. As a professional real estate agent, it was important to me to have a professional style, yet one that shows some personality. Jason, you nailed it! I like the cut and will be back. You have...
Read more