Goodwill — Local services in East Peoria

It is unreasonable to not allow people to try on clothing before purchasing, especially since the policy is not a return, but you have to exchange it within 10 days. What if you can’t find enough pieces to replace them within this time frame? It’s a gain to you and a loss to the customer. As someone who not only shops here regularly, but also donates yearly, I know I cannot be the only customer disappointed by this change. How is it ethical to accept free donations and then not allow customers to try on anything (that are now growing substantially in price)? This is such an unrealistic and disappointing policy for the...

I really enjoy thrift shopping. But out of all the stores in the area. The one in Pekin. The two in peoria and one on the edge of Peoria this is the only one that consistently I will make sure to test everything in the store. Too many items put on the shelves that are fully not working at all. This did not used to be the case at this store as I’ve frequently gone for a while. Could just be a few small mistakes but it makes thrifting less fun when I have to double check what im buying works. Especially when more often than not what I got exited about does nothing...

I would give this a 5 star if it weren't for the older women that is rude as hell that works up front! My husband and i come in this store at least twice a week for the past 6 months and a couple times a month for 4 years b4 that. This women always has an attitude, not friendly at all. We have wqtched her tell her boss how to do something when her boss wanted to try it a different way (her boss im assuming is new because she let this women boss her around) not to mention she embarrassed her in front of everyone. If she dont like her job she should get a...