MANGO — Local services in East Rutherford

went in there with my family. we bought something 2 weeks ago & wanted to return it a week later due to sizing issues. both times the girl wearing glasses made it an unpleasant experience. she will talk like she’s better than u & treat you like you are dirt which is funny coming from someone working at a retail store at the last floor of a mall lmao. i found out she’s also the manager (would’ve never guessed lmao) and was shocked. ma’am was never to be seen, you would have to go out of your way to look for her, even when there people standing aimlessly on line. i caught her many times trying the clothes on in the fitting room??? girl lmao ew?? when there’s a whole line waiting for her to come to the cashier. and would come out with an attitude honestly it looked so pathetic. as i was trying to return my items, she couldn’t make it work after 2 sad attempts & lied about even trying to make the return (again, this is the ‘’manager”) and when trying to explain herself, she didn’t even look like she knew what she was saying & was tryna blame it on us. so i called my bank to see what the issue was while i was still in the store & even the bank said they never heard of such thing, and they didn’t even see a return attempting to be made. so once the ‘manager’ went to go try dresses on in the fitting room, the other 1 worker came to work the cash register & she returned it on her first try LMAO?? anyways if u wanna deal with the low class ‘manager’ here, come when you have time. idk how this weird ass girl is even working here with the amount of complaints she gets, if she can’t do retail then damn good luck...

I had just visited Mango this evening. I went in picked up two items that I wanted to purchase and when I just got to the cash register the two girl went into the fitting room and didn’t come out for 10 mins. There were two other girls on the floor and none of them felt the need to come to the register. I had waited 10 min and in the end I ended up putting items back on the shelf. I walked out while I was walking out I noticed one of the employees was putting the same items I picked back. Like I think they ignored me on purpose!!! Just a heads up for these employees maybe don’t ignore someone who’s standing at the cash register to pay for items. Close the store if you don’t want to sell. I would give this experience 0 stars. They need to change all...

Typically, I prefer to shop independently without seeking assistance from the retail workers. However, Laura exceeded my expectations by going out of her way to help me find a dress that I absolutely adore. As I shopped for an outfit for an upcoming dinner, her assistance was truly attentive, and the dress she helped me find is simply perfect for...