Rosé Rosá Jewelry Venue — Local services in East Stroudsburg

Was excited to have a nice jewelry store in the area since there aren’t many. In one day I brought in a diamond tennis bracelet to add links to, my mom brought in a bracelet that needed to be mended, and my brother bought an engagement ring. They were super nice but it wasn’t the best experience past that day. I was told I would get a rendering of my tennis bracelet in a couple of days and I never got one. I had to keep calling and asking when it would be ready, and it was hard to get a call back. After 3 weeks it finally was, but the link that was added looks totally different than the other links. Nothing can be done now, too bad I didn’t get that rendering I was promised. My mom’s bracelet simply needed to be soldered and they made us wait a week for that, told us they wouldn’t charge us, and then still charged me. I had to call and they wanted to give me store credit. I was like no, I want it refunded. I guess I expected a better experience after spending a few thousand in one day.

Edit: Adding a “reply” for what the store responded. I was flat out told I would get a rendering, so maybe staff needs to be more knowledgeable. Also, it’s not an identical link lol it is much bigger and shaped differently than the original links. When my brother picked up the bracelet, the sales associate even pointed out that the link was different… you should have offered to do something to make this right considering what I paid to have this done. I’m glad I know before making a bigger purchase how this...

I would like to extend my heartfelt gratitude to the team at Rose Rosa for their exceptional work in creating the perfect push present for my wife. She had envisioned an infinity band featuring oval diamonds set in yellow gold, but we had concerns about the fit, especially considering the challenges of resizing infinity bands. Additionally, with our daughter’s arrival, my wife has been experiencing changes in her finger size, and we wanted to ensure the ring would remain comfortable as her body continues to change with potential future pregnancies.

The talented team at Rose Rosa went above and beyond by suggesting the addition of a complementary, tighter-fitting band. This thoughtful adjustment not only ensured the infinity band would stay in place, but they also incorporated our daughter’s birthstone into the design, making it a truly unique and meaningful piece.

My wife was absolutely thrilled with her gift, and I was deeply impressed by the creativity, professionalism, and efficiency displayed by Rose Rosa throughout the entire process. The quality of their work continues to exceed expectations, and we are beyond pleased with both this purchase and previous ones, including my wife’s engagement ring and wedding bands. We look forward to continuing our journey with Rose Rosa and highly recommend them for their impeccable craftsmanship and...

My girlfriend and I came to Rose Rosa looking to design the perfect engagement ring, for which we already had some ideas. The in-house jeweler, Sam, immediately sat down with us and thoroughly reviewed every piece of the ring with us. He went through the pros and cons of each material involved in the crafting of the ring and helped us design the most beautiful piece of jewelry.

After our initial appointment, the process included plenty of follow-up communication and updates about the ring's progress. Sam provided us with 3D renderings of the ring's design with the materials we selected to confirm the layout. He showed us the stones as he searched for the perfect fit for the piece. Soon enough, he had the real stones in-store to show us with the rubber mold of the ring's casting and it was exactly what we were hoping for!

Even with all of the updates and information, I still cannot believe how absolutely perfect the ring came out. Every single facet of the design, from the band width and shape to the specific stones he located for us, is completely perfect.

I can't thank Sam and the whole team at Rose Rosa enough for helping make this next chapter in our lives that much more special. I can't imagine looking anywhere else for an...