Michaels — Local services in Easton

Micheals had an incredible deal on a cameo ($200 off). I called all the stores around me and everyone was out. I tried one more time in Easton with my aunt willing to pick it up for me. Lucky me..they had 5. They said they would hold for me for a week. My aunt went the next day to pick it up and they had sold it to someone else. They said they would try to see if they could get it from another store. I had my doubts since I called a bunch of store already. They called back and of course could not find one so they offered $50 off another more expensive. I completely understand that mistakes happen. To offer $50 off a more expensive product compared to the $200 off that I would have received is insulting. Horrible customer service after a mistake was...

It seems like every time I am here there is no one to help you. I got lucky and a staff member was coming out of the back, so I "pounced." She told me what aisle to check and that she would be right with me. She got stuck up front but finally made it back when I was ready to say forget it. It happened that they didn't have what I needed but found cheaper substitutes thanks to the person helping me. As always, don't forget your card or phone number and I always remind them that I have a military ID. It may be only 10% but that little bit will almost cover...

Love the store. Usually have a great experience. However, this time, not so much. They had a great sale on Christmas trees. I purchased one. Waited for 15 min for them to bring it up front only for them to tell me they would give me the display. For the same price? Uh, no. They told me they would have more coming in that night or the next day. I asked if they would just ship it. They said I'd have to order online but I can't order online because I already used the coupon. They took my number and said they would call me when they had it. It's now been 3...