Massage Envy — Local services in Eden Prairie

Don’t get fooled . . .

Our son bought us each a 1 hour massage for our 30th wedding anniversary. He was told massage envy was “running a special” and he was given a free ½ hour massage certificate, what a deal!

After our massage we walked out together feeling refreshed (the therapists did a wonderful job) only to get bombarded by the staff asking how much were we going to tip, and were we ready to sign up for a yearly package.

Don’t get fooled . . . so a week later our daughter tried using the ½ hour certificate - they not only don’t take ½ hour appointments, but they wouldn’t take the certificate and apply it towards the 1 hour message minimum.

After several minutes talking to the manager on the phone, she fessed up that the offer was confusing and “corporate” was going to be changing the wording. She not only wouldn’t budge on the ½ hour “certificate”, but then continued to mock and laugh at my husband. She was down-right nasty!

Facing the staff is not worth the stress, (sorry therapists) stay away from Massage Envy in...

This was just OK. The staff was super friendly! but I am disappointed with my facial experience. The results are fine so far, it hasn’t been long, but I paid $120 plus tip for 60 minute long service and I was only worked on for maybe 20 minutes, and I can’t stop thinking about that. I left 15 minutes before my appointment time was even over. I have only had a few facials before, but this was certainly the quickest one. Maybe my lady was extremely fast? But I was expecting to relax and lay there for an entire hour, and it was super fast and not relaxing. My lady talked through the appointment the entire time and it was in and out. The speed is nice in some situations, but I was looking for an hour long relaxing facial that would also give me good results. I don’t feel like the service I got was worth $120. I will probably try more of a spa next time for a...

I’ve been coming to this location to get facials and aesthetician services for several years and although it’s gone through a couple staffing changes, the team is always great. I bounced around quite a few ME locations before I found this Eden Prairie location, and it’s hands-down been my favorite. I’ve been seeing Michelle C. for most of that time, and she is just such a treasure - I look forward to my appointments so much! She knows just what my skin needs and has kept me looking and feeling great as I enter my 40’s. I’m never pressured to “upsell” and I genuinely trust her recommendations, as she has never steered me wrong. She also helped me lock in a great at-home routine that has made a huge difference in how my skin looks and feels. Super thankful for this spot and for Michelle...