Redstone American Grill — Restaurant in Eden Prairie

The scenary is amazing a great place to just relax and take in the view. A very large patio over looking a pond. A large fireplace on the patio and plenty of imitation fire heaters that really set a relaxing environment on the patio area. Indoors has plenty of windows a couple of large fireplaces and just an all around comfortable environment. Great for a romantic dinner or a business meeting on the deck. Now food. We went in the evening for dinner. There were a lot of in consistency with the meal. Meaning on the same plate we had a variety of potatoes. Some were mushy, some weren't done and some were done right. We did have a lot of complaints about the food we received on one side of the table. The other side said the food was ok. No one was amazed by it, but it serves it's purpose.

We were a large group so things took quite a long time to come out to the table. I wouldn't advise having a large group here. The wait time from order to the table was too long and they don't offer anything to nibble on while you wait. We did order appitisers and they came out really fast which was nice, but then there was that long wait. NOTE: If you order the chicken wings make sure to ask your waiter/waitress to bring you hand towels or water bowls for your hands. They don't bring them automatically. I also wouldn't advice the Philly eggroll. This almost $20.00 for 2 , yes I said TWO egg rolls cut in half. That by itself is a shame. The management said they loved these, we thought they tasted like hamburger helper, let's just say we weren't fans.

This is a spendy restaurant plan to easily spend a $100.00 on your (1) meal. Stakes are around $60.00 and drinks are around $15 and up with no refills. Deserts are sharable so if there are two of you, one desert will do.

The staff and management are very friendly and understanding. We were blessed to have two servers and one was amazing. He was friendly, helpful, and willing to explain the dishes and when things didn't come out right he was willing to remedy the situation as soon as possible. Our other waitress was not as fourth coming and although nice just didn't fit for our group.

This was an experience I won't forget easily. To be honest I would go back and try this restaurant again with maybe one or two other people, this is due to the management and that server. They were amazing and because of them I will give it a second chance. I am told the lunch menu is totally different then the dinner menu and it maybe something I would like better. I would love to hear others experience at this restaurant. This was our first time so it could of just been an off night. Please...

I had the worst Mother’s Day brunch today at your restaurant. I booked a standard seat inside your restaurant a month ago, after Easter brunch was a success, but today I had to reschedule timing for various reasons. Your booking option today had standard seating- and I didn’t read the “outdoor” part. I should have called your host instead of trying to do it myself online. Anywho, you guys knew it had been raining all weekend long, and it was very clear to me that opening the patio was to make more money only and not look after patrons. At first your employee sat us directly in front of the water. After telling her about that rain, she finally sat us under the umbrella. The seats were all wet. We put our table napkins under us. Your server couldn’t help us out by getting dry chairs. We went inside to get food, brought it out and immediately it would get cold- I don’t know how much food I wasted today because the food was getting cold in 5 minutes. It was only 55 degrees out at the time of brunch. I’m 8 mos pregnant, my daughter is 4 and was wearing a dress because we thought we were sitting indoors. I complained to our server nearly every time he came to our table, but he never even offered to move us or make things right. We finally saw some heaters and asked for them to be moved to our table. This was about the time we were getting ready to leave anyways. He did end up moving us, but a little too late in my opinion. As we walked though the restaurant to leave, we saw 6 of 7 open tables. We could have been seated inside if you guys wanted to be accommodating, but sadly this didn’t happen. I have been to your brunch 4 times now and have eaten there many times in between. I will never come back after our treatment today. The food was mediocre- but we come for the experience- which was the worst we could have asked for. All of noses were running and my daughter was nonstop coughing after brunch. This was a case of not caring. We should have left instead of...

This was our first time here, and I have to say it was not a good experience. I spent over $250 for a party of four adults and one child. I made a reservation five days in advance and even called the day before to confirm, specifically mentioning that it was my wife’s birthday and asking to make it special. The person I spoke with took note of that, but despite this, we were given a table in the back near the restrooms and where the servers process bills.

The booth we were seated in had torn seats, which made me question how this was considered “special” for the occasion. I asked our server several times for straws, but she never brought them. We ordered buffalo shrimp as an appetizer, but she didn’t mention how many pieces it came with—only four. If she had told us that, I would’ve ordered two portions so everyone could have more. She also never asked why we were dining there or what the occasion was.

Our water glasses were never refilled until just before we received the check. While the entrees were flavorful and came in generous portions, the wait time was too long. As for the drinks—disappointing and overpriced. We ordered three Brazilian lemonades, but they tasted like regular lemonade with no trace of the additional flavors described on the menu. Only after finishing our drinks did we realize there was a coconut-based substance settled at the bottom, which we only discovered by stirring and adding water.

The server was rarely present after bringing our food. When we asked for the dessert menu, she didn’t offer it herself. We reminded her it was my wife’s birthday and chose the chocolate cake, requesting a candle on top. She said she would take care of it, but the cake arrived without a candle. We had to ask again when the cake was delivered.

Overall, while the food’s taste and portion sizes were great, the service and drinks were extremely disappointing, especially considering the amount we paid. I would give this experience...