Sally Beauty — Local services in Edison

My husband and I walked into the store and were greeted by the one sales associate there. Within the 10 minutes we were, she asked many times what we we're looking for. I do understand this is the job of a sales associate as I too used to work as a associate. However, we were questioned so many times was a little bit concerning. Within moments after us entering the store a caucasian woman was greeted very kindly and was not harassed as to what she was looking for. I had several things I wanted to purchase however feeling uncomfortable my husband and I decided to leave. As we left I did say thank you and have a good day I received no response in return. Not too sure if she was having a bad day or if she thought we were some type of threat but I but I do not think this is the way business should be handled especially When there were only 3 people in the store and Sally beauty lost a decent size sale due to their...

This is the second time the Manager. (a Caucasian woman)has racially profiled my husband. I let the first incident go( as this manager was new then)… this incident will not be tolerated. With other customers in the store my husband was followed around as if he was a criminal , never once was he asked to be helped. The manager looked down the aisle numerous times (staring hard), yet he was never asked did he need help finding something. Again other customers were in the store (none of them were minorities) but the attention was focused on him an African American man of large stature. This incident was uncomfortable enough that my husband left the store without purchasing what he needed. I will be calling corporate, this is completely...

I usually shop at the Sally’s in North Brunswick as it’s the one that is closest to my home today I went and unfortunately they didn’t have what I needed they were out of stock so I went to the Sally’s in Edison let me tell you what a different experience that was everybody was so pleasant and so helpful apparently I had a bunch of reward points and different coupons I didn’t even know I had, I was able to get all of the hair care products I need and love with everybody’s help and for a great price I will say from now on I will be taking the extra 10 minute trip to come to the Edison store. Customer service was great and made me feel...