I've been here before and it was a decent experience but today the servers were extremely rude and unprofessional. I stood by where you order and pay and was completely ignored and not attended to for over 5 minutes until I was about to turn around and leave. There were two female servers there the entire time and they noticed me but decided to completely ignore, one chatting away with a friend, while the other wiped down counters and cabinets. I should've said something, however, I had assumed they would quickly attend to me as they had noticed me. However, I was sadly wrong and wasted my time waiting for 2 servers who were not properly doing their job. This is no way to treat a customer, and especially to then call for them, as soon as they turn away. Also, the ice is nasty and most likely made of unfiltered and...
Read moreI was there in coco fresh tea inside the 99 ranch supermarket jersey city on 01/24/22 at around 12:15pm. There were no attendees at all and when they finally appeared, I was not asked at all if I needed to order. Both young ladies were on their mobile devices and were both just hiding at the back not wanting to work. When I decided not to order and let another costumer order, one of the young lady was confrontation and I just left. To my surprise I was filled and confronted with he same young lady cursing at me. Please address this. I have emailed and reached out to the company and have not heard anything back. For a local customer…I am frustrated, dismay, and fearing now for my life and unborn child. I am in a very sensitive/fragile state of my pregnancy and to be treated like this for no reason is...
Read moreThey've got a very strong menu. The servers are timely, the drinks are good, and I've yet to encounter any problems with them. It can be just a tad expensive, but it's nothing out of the ball park for bubble tea places. It's right next to a bakery in the market, so you can pick up some snacks to go with it. I recommend the taro or...
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