San Diego Smiles — Local services in El Cajon

My husband and I went here today and we had an amazing experience which started yesterday on the phone with Carly. We called in to get a teeth cleaning set up I let her know it would be our first visit. She gathered our insurance information and set up us for an appointment next day! She was very quick and friendly she said she would get our insurance verified and would call if there were any issues with it. No call so perfect. Now day of my husband and I walk into the clinic and are greated immediately with a friendly smile and saying Jessica and Ruben as she pointed to us. We joined. She was taking a phone call when we walked in but multitasked and handed us clip boards to fill out patient information. When we turned around there was a wonderful clean and comfortable waiting area we sat down and begin filling out our questioner. Once she was off the phone she introduced herself stating that she was Carly the lady I spoke with yesterday and she answered our questions we had also. Now the exam and cleaning. I didn't get the names of the techs who did our cleaning but they very very professional and gentle (as it gets with dental) They made us feel very warm and welcome literally though my tech gave me a blanket because I was cold :). They also work well together and all seem to get along and respect each other which is amazing! Also the Dentist came in to inspect and ask a few questions he was very friendly and even made conversation about events in his personal day and I 100% appreciate that he wants to focus on the most important things for my treatment plan and not tell me I NEED all the work done but to keep it in mind for the future that we might need to have it corrected. When leaving Carly gave us print outs of the expenses and showed us a breakdown of what we are going to have to pay abd what our insurance covers and set up our next appointments to happen withing the next 1-2 weeks. And of course we got our tooth brushes toothpaste and floss :) :) Overall this was certainly a 5 star experience I'd give 6 if possible. I'm excited for our next visit.

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It has now been 2 months from our first visit and my husband went in to get his work done which initialy was just the cleaning then they said he needed to get a filling done which we agreed to. He did not have any tooth sensitivity before this visit and had no problems eating. During the procedure they decided it was necessary go deeper into his tooth and change the procedure from a filling to crow which he did not agree to. He has had problems with his tooth since then and has been back 2 times to correct the problem and it has not been corrected. Instead he has been suggested to use sensodyne for tooth sensitivity which makes no sense that we should have to use sensodyne after getting work done. He didn't have any sensitivity problems before visiting and today he called back and they are saying he may need a route canal. This has turned into a huge problem. We only went in to get a cleaning they suggested the filling and did a crown had him come back twice to readjust and now are saying he might need a root canal. I am very dissatisfied with our experience here. Our holidays were ruined because we decided to go here right after Halloween and now my husband is stuck with a a sensitive tooth that he didn't go in with and a possible route canal that should have never been needed. I really wanted this issue to be properly fixed because the staff are kind people but I feel there was fault here and it is not being owned up to.

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The team at San Diego Smiles went above and beyond to resolve my husbands tooth pain and sensitivity that was caused after an operation. after a few months and no extra cost to us his tooth pain is gone and sensitivity has resolved to a 2. Thankfully my husband did not need the root canal he received a crown and was even offered a gold crown free of charge. We are very satisfied with the professionalism Dr. Christensen and his team posses and their honest care for others doing what is best for...

If you're looking for an excellent dentist whose dedicated to his patients, look no further!!! Dr. Christensen answered my emergency call and worked me in right away and got me out of pain. I was originally being treated at the super dentist and unfortunately they were not able to complete my root canal and there staff failed to tell me I needed a specialist which they didn't have and needed to be referred out. Time went by and I started to feel pain and I wasn't sure why because I thought they did the work and come to find out they only did a crown and upon getting permanent crown is when I found out they couldn't even do that because I now had infection. After leaving the super dentist the specialist they referred me to didn't pick up and I was in a world of pain and that's when I started looking for available dentist and found Dr. Christensen and dialed his emergency number. and Dr. Christensen answered his phone immediately and ensured I at least had antibiotics and something for pain and said he would work me in on Monday. By Monday I received a speedy call from San Diego Smiles with an immediate appointment and was finally out of my pain and misery thanks to Dr. Christensen and staff!! All staff were very inviting, professional, supportive, and assisted me with great service!! Moving forward I will definitely be getting my dental work done with Dr. Christensen at San Diego Smiles! Look no further if you want quality service and you will definitely have...

I came to this office several years ago in search of a second opinion. After I spent over $1000.00 on a root canal, (I also had to pay for nitrous oxide) I was told I still needed $1000.00 of work done in my mouth. When I came into the office, I immediately noticed a difference in their practices involving patient care and patient comfort. After my check up, I was told I had two small cavities. I had them both filled that day and was offered nitrous oxide (which I was not charged to use) for comfort! I ended up paying about $30 dollars, $970.00 less than I was told by the other office! (for composite resin vs silver amalgam at the other office) Needless to say, I have never returned to the other office!!! My 7 year old daughter has been going to this office since she was two. She loves going to the dentist, I have no doubts that is because of the welcoming atmosphere, experience, and kindness from all who work in the office! After my husband retired from the navy, he began treatments here. He cannot believe the professionalism and efficiency from everyone in the office. When we enter the office, everyone remembers your name and story. Everyone cares about you and they all go out of their way to show how important you are to them. I would definitely recommend San Diego Smiles to anyone in search of a dental office filled with individuals who not only care if you receive proper treatment, they also care about you as an...