I’ve been using the Alpa 35 bag for over 10 years, and it's been absolutely amazing. The quality and durability are exceptional. Even after a decade of use, the craftsmanship still impresses me.
What really stands out is the lifetime warranty and the ease of getting a replacement when needed. I had to use it once, and the process was quick and smooth thanks to Jack, the store representative. He was incredibly helpful, knowledgeable, and made sure everything was handled efficiently. It’s rare to find service like that these days.
If you’re looking for bags that are built to last and backed by truly helpful support, I can’t recommend...
Read moreI had an amazing experience at the Cotopaxi store in El Segundo. I was visiting from San Diego, Daniela was incredibly helpful and went above and beyond to assist me with finding the perfect backpack. Not only was she friendly and personable, but she also took the time to explain all the features of the backpacks in detail. She even offered to add fillers so I could see how it felt when packed. Her knowledge and customer service really made the difference. I left the store feeling confident in my purchase. Highly recommend Cotopaxi and Daniela for a top-notch...
Read moreWe recently had an online order experience an inventory issue and the online rep connected us to the El Segundo store as they still had our item in stock. I called the store and Ben was unbelievably helpful. He'd already been contacted by the online rep and had placed the item aside for me, validated my information and confirmed he would take the additional steps above & beyond to ensure the package would be shipped to me - and all over a holiday weekend. We will appreciate the jacket all the more knowing the care and kindness Ben showed to help get...
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