Michael Kors Outlet — Local services in Elizabeth

I like being treated like royalty. Who knew? I'm just a regular normal guy who works for a living and I didn't know what I was in for when I innocently asked if they had men's jeans in black in stock. I expected someone would just silently point me in the general direction and walk away, but no, they brought me to the rack and asked what size I was, and then they actually looked for my size and handed me the garment and then showed me where their fabulous dressing room was. (It fit.) I said I saw the Black Friday signs indicating 50% off, and then an additional 25% off jeans, and they guy whipped out his calculator and told me exactly what the purchase price would be. I was floored. I asked the next salesman I approached, Julio, if they had black chinos in the same size and I got the same treatment, except it wasn't on display, and they went into the back of the store and found what I was looking for and brought it to me. Unbelievable. I bought both pairs of pants at Michael Kors Outlet Jersey Gardens -- Men's, in Space 2220-A which is not on Google Maps, but it's a few steps away from this retailer I am reviewing in Space 2018. This was on the hectic and chaotic Black Friday weekend of 2024, and all the salespeople in all the other stores I visited this day were sullen, helpless and sad so I have to applaud the Michael Kors employees who all were so pleasant and professional and courteous. Bravo. 5 stars....

A bad experience with the store staff. We bought a bag and when we got to the hotel and opened it, we saw that it wasn't the one we had ordered; they had given us a different color. We called the store to see if they could offer any solution, and they told us the only solution was to return to that store to exchange it. We asked for another alternative since we were two hours away, and because we were on vacation, going back there would mean missing all the excursions we had scheduled and paid for that day. Additionally, we felt that it was their mistake for giving us the wrong product. In a very rude manner, the store manager, Celine, repeated that there was no other solution and that we had to return there. Finally, we called another Michael Kors store, and a very friendly guy helped us by offering other solutions. It's also worth nothing that while we were shopping, they were hovering over us the entire time, not allowing us to browse the store peacefully. In short, the staff's treatment...

I recently had a great experience visiting Michael Kors outlet store in Jersey gardens mall. I went in specifically looking for 2 specific things and did not have a lot of time. Luckily for me, I was greeted by the manager, Gary. He asked me if I needed any help and I explained the things I was looking for, and he immediately brought me to both. Talk about efficient. He brought them right to the register where I was immediately rung up, all within 10 minutes. I can’t say thank you enough for the help and would recommend the store for the great customer service that I received and for the knowledge of the Employee. Let me not forget That both bags were on sale and got a great price. A win win . I was thoroughly impressed by the exceptional service provided by the store manager. I left the store feeling valued as a customer, and I will...