USCIS Application Support Center (ASC) Elizabeth — Local services in Elizabeth

I went to this place for biometrics about 5 years ago, and it was the most unpleasant experience dealing with government agencies in my whole life, I mean, is this place even own by government? I just can’t believe it. There was this black security guy who checked me in, he was just the rudest and uneducated and racist person I have ever met in my whole life. When I walked in, there were bunch of queue barriers in the check in area with no customers in that area, people were all checked in and waiting in another line in another area to be called. I was the only one in check in area waiting to be checked in, so I went under the queue barriers that had no one in the line and walked straight to the check in desk, cuz there is no point to walk around the queue barriers when there is nobody but only me in there right ? But this security guy who was supposed to check me in started accusing me and giving me the rudest and disrespectful attitude like I was doing something illegal, he just didn’t like the fact that I didn’t walk around the queue barrier but went under them and walked straight to him, cuz he can’t stand people being smart, that way he can’t trick people and watch people doing stupid things for his entertainment at his boring work. and I can totally feel he doesn’t like Asian just by the way the looked at me and the face he made. He asked me to walk out to the end of the queue barrier and walk around the barrier and come back again, like he was in the military training his soldier as he was the commander. The way he treated me and the tone he used when he talked to me was just making him a absolute jerk. I can’t believe he was power tripping as the fact he was just a security, and it seemed he’s good at doing all these to people and had been doing it...

During my recent visit to the USCIS Application Support Center, I had an experience that left me deeply concerned. The individual at the front desk treated me in a manner that was extremely disrespectful and dismissive. This is not only unprofessional but also inhumane.

Many people who come to USCIS are in the midst of life-changing processes that already carry a high level of stress. On top of that, a significant number of applicants are still learning English and may not fully comprehend instructions right away. This is precisely when patience, understanding, and compassion should be exercised. Unfortunately, I encountered the opposite. Instead of being treated with dignity and respect, I was spoken to in a way that made me feel less than.

No one should ever be made to feel inferior when seeking assistance with something as important as immigration. Respect is not optional—it is a basic standard of humanity, and it should be upheld especially in institutions that serve diverse and vulnerable communities.

I am sharing this experience because it is not acceptable for anyone to be treated in this manner. I strongly urge USCIS leadership to ensure that their staff receive proper training in professionalism, cultural sensitivity, and communication with individuals who may face language barriers!!!!!! The people who walk through USCIS doors deserve to be met with courtesy and respect, regardless of their background or language ability.

Everyone deserves to feel valued and treated with dignity, especially in an environment as important...

You just have to keep this in mind:

1 - Turn off your cell phone 2- Anyone who comes with you needs to sign in as soon as they enter even if they are not doing fingerprints for the immigration. 3 - Don't forget your green card and your appointment letter.

and you are all set.

ITS SOOO EASY. I had them done yesterday , August 25th 2016. I was really nervous in the beginning because I had previously read some reviews which mentioned that the staff is extremely rude! But trust me everyone is really polite (they are not going to sit around asking you about your health and children etc. ) but they are really efficient. The service is really really quick. Everyone is moving really fast. My appointment was at 9:00 a.m . But even if you are late, its ok because they are not really going to check and see if you arrived on time.

Also parking might be a issue. We parked our car a block away from the building in a paid parking. It cost me about $4.

My arrival time was 9:00 a.m. I was done by 10:10. A.m.

It was really straight forward and easy. You dont have anything to worry about. One thing that I would suggest is that once your finger prints and pic is taken, The guy will give you a yellow comment card to fill out - I would recommend you to fill it out so the staff knows that people are actually writing things about them and they might improve their performance more. (Don't get me wrong though, everyone is already...