Kirkland's Home — Local services in Elizabethtown

I am writing as I am just exiting your shop. I have been 'served' by Connie today (12.26.2015 @ 5pm) as I wanted to buy 2 lamps from your shop. After quite a wait, the sales representative took the damaged lamp from the display and tried to sell that to me as new and told me only that one was available. After politely refusing the display lamp, she just made a rude comment and turned her back on us and started some other activities.

I am very disappointed in Kirdland's for hiring such under-skilled and rude employees. I understand we are the day after Christmas but that does not give anyone an excuse for such little consideration.

Kirkland's definitely lost a loyal customer for good. To anyone reading this review, save your dollars and go shop anywhere else where customer service still...

On july 21, 2024 around 4 pm my two friends and I were in to do some shopping the clerk was very rude, dismissive and made us feel very unwelcome in the store. Her behavior wa so rude that my friend and I began to feel as if she was racial profiling us as she did not treat the other customers in the manner that she treated us. My friend still made a purchase against my advice. I suggested we shop elsewhere as the clerk clearly showed that she did not want us there. she ruined what was suppose to be a wonderful experience! we were shopping for our friend's grand opening for her...

Low quality, over priced, very rude manager. Can get similar higher quality decor items at Ross for half the price. Not worth the time (or frustration if you have to deal with manager.). Also check the item your buying very carefully as many of the items on the floor are damaged and not pulled from the floor. If you look carefully you can see quite a few broken items that they are trying to sell. Buyer beware is the...