Rent-A-Center — Local services in Emporia

Bought a new/slightly used refrigerator from the emporia ks location. They had 3 of them all same model. One was pretty beaten up. Previous renter abused it. Passed. The 2nd wasn't to bad. We went with it. Faster payoff. Ice maker didn't work. So we opted for the last of the 3. Got it. Ice maker works. But has frozen roaches in it. (We do not have bugs) we have pest control. But I do not want a contaminated machine in my home especially in a product that makes my Ice! What the hell? Do you not inspect/clean the products that you are selling as used/new? Returning and not coming back. Come get this pos....

They had excellent service, and answered all our questions professionally. They were super helpful and we found everything we needed in the same spot. They worked with us on payments. It was amazing, there is no one else like them. UPDATE: they scammed us out of our money the manager they just fired was unfortunately stealing from the company. I'm happy the got rid of him. Time to...

Up until last month or two I had excellent service in there I never had any issues with any of the employees but lately there customer service has been really poor I even had one of their represented it was hanging up on me and the middle of a conversation once I get my stuff that I need paid off I'm...