GameStop — Local services in Enterprise

I buy Xbox supplies/games/Pokemon cards, and this has always been a good destination to try out. I have some issues with it, but its the same issues I would have with any Gamestop, not this one in particular. Overall I think this one is very well run, I've never had anyone be impolite to me. Good customer service. Many times I call to check how much I could get for a trade in because I'm not near my computer to check and they look it up for me without issue. It's something you can easily do online so I wouldn't be surprised if my asking annoyed someone. They usually have good Pokemon card products, it's where I shop for my nephews, but right now Walmart has them beat. The main gripe I have with Gamestop in general is that their inventory is low. You can get a new game there, something that just came out, but if you're looking for something from the previous year you will probably have better luck online. I know a lot of that is because people are choosing to sell their games online nowadays instead of trade them in store. I remember the good days when Gamestops were packed with games because that was really the main place to go if you wanted to trade something in. Nowadays their shelves seem empty, but I still go to check it out every once in a while. Still that's less to do with this particular store than Gamestop in general, plus if we lived in a bigger city they'd have more used stock. Overall good...

I stopped by last minute tonight about 10 till 9 to grab a wireless headset with mic to connect to my PC. The guy that assisted me assured me that the Turtle Beach X32's would work with my PC.I get home and starting setting them up only to find that I need an additional wire that was not included for them to work properly. This wire would also make them WIRED as they would have to plug directly into the PC and not work with the wifi connector. The sole purpose of my buying the headset tonight (and he knew about it) was so they would be WIRELESS and have a chat option. I can connect with wireless to PC and not have mic or be wired and have both. Either way its only with the purchase of an additional wire that is bought separately. I would have spend the extra $30 or so to get something I could just plug in rather than being rushed by a sales associate that was trying to get me to purchase quickly so he could get home. And not to mention he punched in the code to the safe while customers were in the store.. pretty sure that is against...

Although I have generally received decent products from GameStop in the past; Recently I ordered a refurbished Xbox One with controller. The Xbox works great but the controller was defective and I was unable to use it. Over 2 weeks after contacting GameStop they still have not replied or offered any type of assistance. Tried contacting a few stores and they said they cannot help me. Thanks for taking my money and forgetting about me! You’re on the verge of losing a customer and his family if you don’t...