T.J. Maxx — Local services in Enterprise

I shop here regularly. Today I went to pay for my items, handed the cashier $100 bill. She ran it through a “ machine”. I guess this was to check for counterfeit. She couldn’t get it to work so she called “ Donna” over. After trying she also could not get it to work. Donna then tells me “ I’m sorry ma’am we cannot take this $100 bill.” I responded really? I bank at All in Credit union, I’m pretty sure they’re not passing out counterfeit bills, she also never checked for a watermark or called the manager. Her entire attitude was very rude ! I guess she hates her job and doesn’t know what customer service means! I then shopped at another business after leaving tjmaxx and they had no trouble taking my $100 bill. I called the store after leaving and spoke to the manager, Leland, she apologized and told me Donna was wrong in the way she handled the situation and should have called her and she would have checked for...

The store itself is what was to be expected from TJMaxx. My review is in regards to one of your front end employees, I believe her name is Carlie (she has beautiful red hair). We landed in Enterprise, AL after evacuating from Tampa during Hurricane Milton and, in our hurry to leave, I didn’t pack any pants. I was anxious and overwhelmed about evacuating yet Carlie expressed genuine kindness and compassion during my time of high stress. Her having a conversation with me and telling me that things would be okay was exactly what I needed in that moment. Thank you, Carlie! You are a...

Management at this location is very strict on their employees. Every time I come to this location a male manager is always standing behind the cashiers making sure they ask customers 5x if they want the tjx card. I can tell the cashiers are stressed out because of him constantly observing them. I have also witnessed a manager loudly explaining to a trainee how they want customers to sign up for the card because it gives them an incentive to buy more. I feel sorry for the employees under this kind...