I have been to chick fil as across the country and this way by far the worst experience I've ever had. For starters it was DIRTY!! there was a young man constantly wiping down tables in the dining area, but the floors, play area, & bathroom obviously had not had a good cleaning in a while.... unfortunately they also gave both my husband & I incorrect food items or items were missing & the fries were cold when we got them :( Thankfully they fixed the error, but it added an extra 10 minutes to our trip that we already traveled over 40 minutes for. I also felt like this restaurant just did not live up to chick fil a standards. When we were waiting at the counter the employees ignored us because they were in conversations with each other. At one point, it seemed as if the whole staff just decided to make a weird yelling noise together that was heard from the kitchen by the playroom and then they all laughed like it was funny. All of this was very frustrating because that made it obvious why the restaurant was operating how it was and why our food was incorrect. I hope action is taken to make this restaurant live up to the chick fil a standard, it was very...
Read moreChick-fil-A is hands down my favorite fast food restaurant. Number one on my list of favorite things: The employees! When is the last time you had a fast food (or any kind of restaurant staff) say "My pleasure" when you've thanked them for assisting you? Anywhere else the reply is, " No problem". 😑
Secondly: Cleanliness! I've never been in a dirty Chick-fil-A restaurant. Ever. I have to add comfortable with this as they seem to go together.
Third: Of course it's the delicious menu. Today I tried the grilled chicken and it was out of this world juicy, tender, (I cut it with a plastic forks, ok?) and delicious along with a cup of fruit and low calorie lemonade (Splenda).
Fourth and lastly (This is BIG), they really care about their guests. I arrived shortly after 12 noon and the drive thru line was L-O-N-G. But in the 90+ degree sun, a young lady stood taking orders from each car to expedite the process. How often do you see this?
So when I'm in the mood for a light meal, Chick-fil-A is my choice. Thank you to the founders for making certain your guests are served well, treated well, fed well and appreciated! I'll always come...
Read moreHad my fiancé stop by after work to grab us something , he came in and we looked and saw we were given the wrong condiments on our sandwiches ( no big deal) we called and let “Lexi” know we had the wrong order and if we could come back to switch out , Lexi informed me I had to bring my receipt and show both sandwiches had the wrong condiments on them ..? No problem . Once at the window to switch out the young lady was sweet and said she didn’t need to see them but I informed her “Lexi” made it loud and clear over the phone she needed to see them. Lexi looked to be a shift leader maybe and had a piss poor attitude. I didn’t mind giving them the sandwiches and having them throw it away or check themselves sure but to make me open them in the window lines to show her was a little ridiculous. I didn’t want them anyways , she could’ve checked herself and thrown them away . I don’t think I’ve ever had anyone from there have such a pissy attitude and not to mentioned I now have cold fries . She needs to be checked . I also happen to be pregnant and it just rubbed me...
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