Ashcroft & Oak Jewelers — Local services in Evansville

Gary was great to work with. I had been there a few wks prior with my Granddaughter (1st time ever being there) looking at a ring then when I returned a few wks later with my husband he remembered me and the exact ring I had looked at. He went right to it explained the clarity and size. Then explained the warranty. .My husband always ask all kinds of questions to make sure it is a good deal and a good place. We have been looking for 2 yrs for what I wanted I seen some but not exactly what I wanted and the prices were ridiculous this ring was exactly what I been looking for and the price was great. We told him we would be back because we were going to check the 2 other jewelers across from them and we came right back. My husband had him examine another ring He had bought me for our 40th Anniversary and he was very nice and was glad to do it. Got a great surprise with the value of it to. At check out the lady was very nice. Very nice place. We will...

I had bought my fiancé’s engagement ring through Ashcroft and Oak in February and had spent at least one week each month until June in the shop for one reason or another. The lack of communication throughout the company is very poor and is a common trend across different stores.

If you have an issue you can attempt to go through your local branch, but despite whatever is written on your ticket and/or whatever you are told, there is a high probability it won’t be done correctly.

When we had finally gotten our ring back, it was nice looking and how we had wanted it, but it shouldn’t have taken four months to have gotten it completed.

They never charged to have it taken back and fixed, which is nice, but I definitely recommend going through another place to find jewelry, especially if you are wanting your jewelry within a certain amount of time. Very...

We had an absolutely amazing experience with Ashcroft and Oak in Evansville, IN. We have been looking for years to get the exact custom wedding set I’ve been dreaming of and every place we have been has made it seem too hard or just an inconvenience and that I should pick something already made. When I went in A&O they made it seem so easy, answered all my questions, and had me a CAD drawing ready in 2 days of my perfect rings! It went so incredibly smoothly. Rich Burks could not be any better at customer service, he updated me throughout the whole process and truly made us feel comfortable and cared about. It is a great feeling to walk in a store and both him and Delaney (who also worked with us and was very sweet and helpful as well) knew exactly who we were and always excited to see us! I would recommend them to anyone and we will 100% be back for...