We bought a king (double twin) mattress and bed frame. We have had nothing but issues with the bed since we got it. After having technicians come out 4 different times they finally told us they have no clue what is wrong with the bed. Since there is only a short amount of time to return the bed we opted to return it because we were worried they would never be able to fix it, and we were tired of giving up our time to block out hours for them to arrive. They will not let you return the base even if it is their fault that you can't keep the bed. Definitely not a company we will do business with when they do not stand behind...
Read moreI had previously been to a Sleep Number store where the salesman was sooo pushy that I walked out, even though I had every intention of purchasing a mattress that day. The salesperson at the Evansville store was knowledgeable, helpful and not pushy at all. This is my second Sleep Number mattress. I don’t think I could ever go back to any other bed. I sleep soundly and when I wake, I don’t have to carefully ease out of bed because I have kinks in my back. They’re...
Read moreTerrible experience at this store. Did not deliver mattress on date they had scheduled and did not notify me they were not coming. They insisted that I did receive the mattress!!! I got so frustrated that I cancelled my order. Took me forever to get a refund. I paid for it in the store, but they would not refund my money. Had to call customer service. On phone most of the day!!! HORRIBLE EXPERIENCE!!! THEY DO NOT EVEN...
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