I spent 2 hours there with my granddaughter for her birthday. When we went to pick up our pieces I was told that 1 of them had been broken! My memory with my granddaughter was shattered! They did not even have the courtesy to call in advance and tell me it was broken! They offered to order another piece for me to paint free of charge but for what?? Why would I want to spend another 2 hours by myself painting another piece again? It was a small figurine and it was very tedious work! I asked if I could take the pieces home anyway just for the memory and I could try to glue it, and the lady told me I couldn’t! I asked her why if they were just going to throw it in the trash anyway, and she told me it was their policy! Are you kidding me?? How does that even make sense? She refunded my money for the piece, but when I got home, I realized I was not refunded the tax that I originally paid either! I deserve an explanation from the manager as to why no one bothered to call me to let me know my piece was broken, as well as not being refunded the tax, and not being able to take the broken piece home when they were just going to...
Read moreExpensive!!! My son picked a spoon rest, a small "EAT" sign, and I picked a mushroom. They charge for using your debit/credit card too, no matter how much you spend. So all together, including taxes and fees, our total came to $82 The girl at the desk barely gave us any guidance and was not very welcoming. I never saw her even attempt to smile. Positives: The place was clean, and there were lots of cute pieces to choose from. They had a decent variety of colors. Apparently, they have stencils and other creative items and inspiration available, but we never knew about it because it was never pointed out to us. Probably not going back because...
Read moreI like the place. It was more expensive than I expected, both in the price of the items and price of the studio fee. The attendant was cheerful and helpful. It was late in the day and they had ran out of a couple of colors we wanted to use. But we made due and the piece turned out ok. I'd advise going early and plan on taking your time. I didn't ask if they did. It would be great if they had some broken pieces for practice painting. We practiced on some paper we were given. But it is different painting on pottery.
My granddaughter and I had...
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