Fairfield Hardware — Local services in Fairfield

I went in looking for a breaker bar because it's close to my job. I walked in and 3 people came from 3 directions, including one woman standing in the door holding it, and 2 of them said "do you need something" in this aggressive tone like that just want to get rid of me or they expect me to steal or something. One guy takes me back to the shelf to unlock the cage, hands me a breaker bar and says he thought it might be too expensive for me. Despite my entrance, I still almost bought it for 3 times the price of other stores until that comment. I don't know, maybe it's because I have tattoos and piercings and it's a "rustic" place, but it was very inhospitable. I was happier to spend a few hundred dollars at a store that treats everyone like they're a customer and not a nuisance...

I've lived in Fairfield a little over a year and was told by the leasing agent for my apartment that this little hardware store would meet most of my needs. I have found that to be so and so much more. I have some mobility issues and some days my legs work and some days not so much. This store will provide curb service. Today I needed triple A batteries; they described the different brands and pack sizes and when I made my choice, they told me to just pull up out front and toot the horn. They came out with my purchase and receipt and I couldn't have been more grateful ~ today the legs aren't working so good, but I was able to get what I needed with no more wear and tear on the old joints. Great store....phenomenal...

One of the staff members tried to get me to buy a $99 key when all I needed was a key to be cut for my vehicle. I insisted he just cut the blank key that I provided and he refused which I somewhat understand. But he proceeded to take a look at my vehicle and tell me it woudnt work because the vin started with a 2. I insisted he just cut it for me and he still refused. Went up the street to Hamilton Lock & Co. and the guy there cut the key for me for just $2 and it took him 30 seconds, then I put my old key that was cut in my igntion started the car, took it out and put the new one in. Any hardware store should have just cut the key especially after I insisted it would work correctly. Offended he tried to upsell me a $99...