JewelRestore — Local services in Fairfield

If I could leave less than one star, I would. Went in to ask about tightening a prong on my engagement ring I have a Galaxy Diamond aka Salt and Pepper Diamond ring- not your average Fairfield County white diamond. The man at the counter asked what it was and when I told him, his response was “from the atmosphere?” I found that insulting but I just needed the prong tightened, so I let it go. He checked it out with a tool to test hardness (I assume) and said, “this is not a diamond, its Moissanite.” “This is too soft, if you breathe on it, it will crack.” He proceeded to tell me that he could not be liable to work on the ring. Now, this I respect- thats fine. If you are afraid you will break the ring, I’d rather you decline to work on it. However, to condescend and insult my ring, that is not what I was looking for. Not everyone has a fancy white diamond, Sir. Never...

I drove by this store many times and finally decided to go in. I was pleasantly surprised to be greeted by the owner Ernie who was friendly and helpful. Ernie allowed me to browse his collection of estate jewelry (my wife loves estate pieces) without pressure to buy. Ernie is not only an experienced jeweler but a certified gemologist with deep knowledge of both diamonds and colored gemstones. Since my first visit, Ernie has completed a number of projects for my wife and me. His appraisals are detailed and he does repairs very well and at a reasonable price. Ernie designed and created the most beautiful pair of earrings in my wife’s collection. Since then we recommended his services to many of...

The center stone in one of my wife's rings was lost, and on a whim I decided to stop into JewelRestore to see if they could fix it. Over the course of the next couple weeks I got to know Ernest, the owner, and was extremely pleased with the level of attention and service, as well as the final product.

Ernie showed me a nice range of stones, and when I had ultimately selected one he did a fantastic job mounting it and then telling me how to care for it. His price was very fair, especially relative to another jeweler in town that was only giving me one solution that would have been a similar result but more expensive.

Highly recommend visiting Ernie in his store and seeing if he can help...