Stop & Shop — Local services in Fairfield

First I want to start with how amazing the employees are here and how much I love shopping here, I have always had a wonderful experience with all of the front end employees, I truly appreciate all of you and everything you do, especially the cashiers and the gentlemen in produce, they are wonderful people and always willing to go out of their way to help and say hello.

Now the pharmacy. I typically go to CVS but since I shop here often I decided to switch, I just recently moved here. an older woman that has brunette short hair I have had issues with. I became very sick and picked up my prescriptions...no problem. 2 days later my doctor saw me again and my symptoms had worsened by a lot so they prescribed me a stronger perscription. After receiving a text it was ready to pick up I went to pick it up and the pharmacist refused to fill it. She told me she already gave me something different and canceled my perscription. I told her she was in the wrong and I was given a stronger medication because symptoms worsened She(meanwhile my face is swollen enough that my eyes are barely open) then yelled at me and said I was lying, almost implying that I was just trying to 'get pills'...it took me two days to get everything sorted out causing my illness to worsen and leaving me out of work a total of two weeks. Never in my life have I had a pharmacist overrule my doctor and cancel a perscription. I switched pharmacies immediately. I couldn't even believe this was happening, I felt like it was right out of a soap opera. How dare you refuse to help someone that is sick.

I continue to shop here regularly, I love the atmosphere and how clean it is, I shop here sometimes 3 times in one day. Thank you to all the employees for everything you do for your customers. But I think the pharmacists need to be reminded they are...

Going to a Stop and Shop has become an exercise in self-punishment. There are fewer and fewer employees, and the work has been foisted upon you, the customer.

There is nothing like having the self-check out register scream at you because something weighed a gram more or less than anticipated and to have to wait for the poor person who is minding those registers to come over and fix the problem. If Ahold Delhaize is so concerned about shrinkage, maybe they should, I don't know, HIRE SOME PEOPLE to watch the registers. Of course we all know this won't happen because Frans Muller has to make sure his stock options continue to rise.

The employees here are great, and I feel for them. I'd like to see one of the worthless suits at Ahold Delhaize (the conglomerate that owns Stop and Shop) do one of their jobs for a single shift.

Also, let's talk about the app. It is poorly designed, and I've yet to have it actually apply the discounts from the coupons that one must digitally clip such that the food here costs what it costs at other grocery stores. The stores that are content to aggregate your data through a card. I'm convinced this app is intentionally frustrating so that people miss out on "savings." It almost always takes a small squadron of people to figure out how to make it work.

It is such a frustrating experience to go to any Stop and Shop these days. The prices are at more or less the same level of Whole Foods, one might as well just go there and save the...

I have been to this store multiple times. The fresh food (vegetables, diary and meat) is well maintained. Food is usually is in good shape or better.

There natural foods section (excluding organic vegetables that is in another section) is small compared to the size of this store, but it has a lot of popular items...non-diary milks, energy/snack bars, cereals (quite a bit), faux-meats, gluten free items here and there, chocolates, baking supplies like flours, organic beans, soups, sauces, a handful of organic products (there is more throughout the store) and more. Pricing can be fair or a little expensive (50 cents to $2-3). Everything else in the store is similarly priced to most nearby Stop and Shops.

In terms of store design, it's big. Lots of aisle, but the lighting is a bit too dim and too yellow in my opinion (outside of the meat areas).

Customer service from the staff is good too. If you need something, they will help you quick. The employees I have meet, they are well versed on the aisle contents.

I had one bad encountered where the cashier told me I looked like a painter and that my outfit is great halloween getup when it's the middle of July. I didn't even have a speck of paint on me... That was disrespectful honestly... I am going to the self checkout next time.

I like this supermarket overall. Not prefect but it serves it's purpose. And it has nice sales every week,...